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Ray Catena Audi of Freehold - Service Center

Freehold, NJ

4.8
112 Reviews

112 Reviews of Ray Catena Audi of Freehold - Service Center

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January 11, 2020

I don’t think anyone would be looking forward for their service appointment. It was a pleasant experience. I waited for about 40 minutes until the car was done, all the service completed and the car washed More

by Ahmed Isa
Recommend Dealer
Yes
Employees Worked With
Chris Gioffre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Ray Catena Audi Freehold responded

It's great to know that our service team made your visit quick, and you were happy with your nice goody bag and the car wash too. Thanks and we'll look forward to helping you again! Thank you, Rich Majewski GM

January 02, 2020

The whole experience from walking in to driving out with a new vehicle was outstanding. Would definitely recommend to others. The Managment team was also great. More

by Louiesnack
Recommend Dealer
Yes
Employees Worked With
Daniel Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Ray Catena Audi Freehold responded

Thank you for leaving a nice review for us! We're glad to know that you had a great car buying experience and you're willing to recommend us to others too. Thank you, Rich Majewski GM

October 09, 2019

A3 Recall Mike took great care of me! He was quick to address my recall needs The loaner was ready quickly and Mike was very accommodating Thanks! More

by Godfather One
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Ray Catena Audi Freehold responded

Thank you for sharing your review with us! It is a pleasure to know that Mike provided you with such excellent assistance. We hope to see you again! Thank you, Rich Majewski GM

October 08, 2019

Excellent service dealer. Great service dealer for my Audi on my last visit. Looking forward to my next this Friday. Totally trust the service team and feel comfortable after More

by Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gioffre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Ray Catena Audi Freehold responded

We appreciate your great review! It's so nice to hear that our team made you feel comfortable and you're pleased with everything! Thank you, Rich Majewski GM

October 08, 2019

Extremely Accommodating Tony Watson was very helpful in having my 2016 A6 serviced and went above and beyond to repair a brake condition and to make it even better Audi did n More

by FL Grande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Watson
Oct 08, 2019 -

Ray Catena Audi Freehold responded

Thank you for sharing your review with us! It is a pleasure to know that Tony provided you with such excellent assistance and we hope to see you again! Thank you, Rich Majewski GM

August 17, 2019

Audi Connect AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiki Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2019 -

Ray Catena Audi Freehold responded

Hi Gary, thank you for sharing your review and recommendation with us! We're happy to hear that Marc Levine was so great, and able to help with your AudiConnect. Richard Majewski General Manager of Audi Freehold

June 18, 2019

Great customer service! Domenica is the Greatest customer service representative at Audi Freehold. Knowledgeable, efficient at her job and just a pleasure to work with. E.A More

by Andreyev Q5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ray Catena Audi Freehold responded

Thank you for the awesome five star review! It is a pleasure to hear that Domenica provided you with great customer service. Please do not hesitate to reach out to with any questions, and we'll look forward to helping you with any future needs! - Richard Majewski General Manager Audi Freehold

March 09, 2019

Great Customer Service!! 2018 Audi A4" - Helder F Big thanks to Mark Edman and the service team for their assistance in getting my car serviced and tire changed at such last More

by Helder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Edman
Mar 10, 2019 -

Ray Catena Audi Freehold responded

Thank you for sharing your positive feedback with us. It is a pleasure to hear that Mark Edman and our service team provided you with exceptional customer service. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Richard Majewski General Manager, Audi Freehold

February 27, 2019

World-Class Customer Service Recently had scheduled maintenance on my 2016 Audi A3 at this stunning facility. The service group took extra time to ensure that my vehicle was in to More

by pjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
Feb 27, 2019 -

Ray Catena Audi Freehold responded

Thank you so much for taking the time to share this thoughtful review. It is a pleasure to hear that Joseph has been of great assistance to you through the past 20 years. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you many more great experiences.

February 07, 2019

Service Department Amazing experience with Domenica in service! Truly appreciate her trustworthy and genuine!. I will definitely be returning and requesting her as my a More

by A. Zhuo
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share your experience with us. It is a pleasure to hear that Domenica was of great assistance during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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