Ray Catena Audi of Freehold - Service Center

Took my Audi A6 in with a flat tire and no heat in the cabin. Met Tony who set me up with a loaner car and I was off. Got an update call telling me the heat situation was covered under warranty and that cabin. Met Tony who set me up with a loaner car and I was off. Got an update call telling me the heat situation was covered under warranty and that I could get away with replacing the flat tire and it's mate instead of all four. (44k miles on tires) I did purchase four new tires and had them aligned but was very pleased that Tony came up with a solution to save me money. That is how you build trust with a customer and working with Tony makes me glad I chose to purchase and service my car though Ray Catena Audi in Freehold. More

Tom was absolutely excellent, he meticulously went over numerous vehicle options with me to put me in the best financial, service, and warranty position possible. numerous vehicle options with me to put me in the best financial, service, and warranty position possible. More

Scheduled my 20,000 mile service, was greeted and directed to service consultant, Anthony Bruno. He was friendly and very knowledgeable, had my loaner in record time. I was texted when my vehicle wa directed to service consultant, Anthony Bruno. He was friendly and very knowledgeable, had my loaner in record time. I was texted when my vehicle was ready, and again was quickly taken care of, and out the door quickly. Really nice experience. More

Prompt service, eager to please, knowledgeable about the vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! More

Took my 2017 Audi A6 for it's 40K maintenance. I was met at the door, introduced to my service rep Anthony Bruno, went over what would be serviced, got me into my loaner car and I was off. NASCAR pit cre at the door, introduced to my service rep Anthony Bruno, went over what would be serviced, got me into my loaner car and I was off. NASCAR pit crews would be envious. Received several texts giving me real-time updates of progress along with a video from my technician . Picked my car up after work which was washed and vacuumed. The gentleman who sold me the car, Ron Marvo , also stopped by to see how I was doing. Doesn't get much better then that. More

Great experience overall! They did the work right away with a fair price and in a professional manner! I would highly recommend Ray Catena Audi! with a fair price and in a professional manner! I would highly recommend Ray Catena Audi! More

I have been extremely happy with this dealership from Sales to getting service. I needed help working the many functions my 2019 A5 has and they spent as much time as I needed. My Sales person Kiki has Sales to getting service. I needed help working the many functions my 2019 A5 has and they spent as much time as I needed. My Sales person Kiki has been great and said if I need help with anything to feel free to reach out. Most sales people are done with you when you drive away. I highly recommend audi of freehold if you want to be treated like your special More

Emergency with my car while several hundred miles away from home. Mike Lopez met a very stressed stranger, and has made a fan for life. He made sure I had alternate transportation available, kept me updat from home. Mike Lopez met a very stressed stranger, and has made a fan for life. He made sure I had alternate transportation available, kept me updated frequently on the status of the repair needed, and had the repairs expertly completed before the initial expected timeframe. Mike’s empathy and professionalism, are unparalleled. Audi USA should be proud of the incomparable Freehold dealership. I never thought much about the “Audi driving experience”, but I do know Mike Lopez went above and beyond to make it possible to get me back driving (and back home), and is the Audi driving experience I will always be grateful for. More

My recent service Mike Lopez and team quickly addressed my needed repair, Super professional , kept me informed over the entire process. Michael went above and beyond a Mike Lopez and team quickly addressed my needed repair, Super professional , kept me informed over the entire process. Michael went above and beyond any level of service that I've experienced at other car dealerships. Would recommend Audi of Freehold , level of service 5+ stars. Michael More

on the ball car went in for a simple 2 hour computer software update-didn't happen only because Audi lost power in Germany-so their main computer that talks to AL car went in for a simple 2 hour computer software update-didn't happen only because Audi lost power in Germany-so their main computer that talks to ALL AUDI DEALERS IN USA went down. Long story short: dealer provided me with a nice Audi rental-had it for about a week or so, but dealer kept me informed daily. Eventually got my vehicle back. For being patient, .....they detailed it and filled the tank with gas. Ray Catina Audi dealer on the ball and made sure my ride was returned in working order..they are the best of the best of dealerships. More