Ray Catena Audi of Freehold - Service Center

Always A Pleasant Experience I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there. It is an outstanding dealership to work with, both in sales and service. Michael Lopez, our service consultant, is always extremely knowledgeable as well as helpful. More

Routine Oil Change On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean l On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean loaner vehicle for the day as requested . Later that day I was contacted by Mike Lopez and informed that my Water Pump was leaking and that the vehicle needed to be worked on until the next day. On Wednesday when I returned with the loaner to pick up my vehicle I was all ready to hand the Service Manager my Credit card when he informed me that like the oil change and Water Pump were all covered by Audi. I was pleasantly surprised and Extremely Satisfied with my entire experience. Thank You Ray Catena Audi for your Professional and Honest Service. More

Outstanding service department I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All three times my service person was extremely professional, courteous & helpful. Typically they give me a loaner - hassle free (and they tell you NOT to fill it up upon return). But this last time they were backed up because of Thanksgiving & unfortunately had no vehicle for me - so I do not fault them for that. Their level of service is so high that I wrote the service manager twice now to let him know how professional his crew was with me & how I appreciated it. When I'm ready for a new Audi - I will definitely buy from these guys. More

Excellence Service I want to say the service I have received from the Audit Service Consultant (Mark Edman) is always and will be fantastic. When speaking and dealing w I want to say the service I have received from the Audit Service Consultant (Mark Edman) is always and will be fantastic. When speaking and dealing with him I received accurate and precise information. It might not always be the answer one wants to hear, but it is always an honest answer. Having that kind of employee makes the consumer coming back every time. The individual feels that will always receive the best service. This individual always displays this in this manner on how he deals with his clients. When you go to this Audi Dealership for service; please ask to have Mark Edman work with you on your car; you will receive the best service possible. More

excelent service staff Eric Cohen & Giuseppe Insinga are always very helpful and caring about any problems I may have with my car or my wife's car ! they are indeed a credit Eric Cohen & Giuseppe Insinga are always very helpful and caring about any problems I may have with my car or my wife's car ! they are indeed a credit to your company . More

Always treat you like a VIP. Sales and service advisors offer an excellent no pressure buying and maintenance service experience . I would recommend then to anyone who is shopping Sales and service advisors offer an excellent no pressure buying and maintenance service experience . I would recommend then to anyone who is shopping for a high quality luxury car. More

Awesome service The service department is second to none. A trip to the dealership for service is not supposed as effortless as it was. Brought my Q5 in for service a The service department is second to none. A trip to the dealership for service is not supposed as effortless as it was. Brought my Q5 in for service and was greeted and treated with respect and courtesy. Joe Miller, service manager, made sure I was taken care of. Car problem was explained in detail and there were no tricks. There is something true when people say they are taken care of the "Catena" way. Will always recommend their company for anyone looking for a luxury vehicle. More

Always a pleasure Service at Ray Catena AUDI in Toms River is top notch. When I arrived, I was immediately greeted by John Lazaro. He knew who I was, already pulled up Service at Ray Catena AUDI in Toms River is top notch. When I arrived, I was immediately greeted by John Lazaro. He knew who I was, already pulled up my information and quickly started my service. My car was serviced and ready within an hour (less time than expected). I am always treated like a VIP when I get my car serviced. What a pleasure More

Excellent Service Ultimately one of my best dealership experience with constant quality service delivery. Such a great team to work with. Most likely recommend to anyon Ultimately one of my best dealership experience with constant quality service delivery. Such a great team to work with. Most likely recommend to anyone around the area. More