Ray Catena Audi Freehold

Such a nice guy. I inquired about purchasing a Q7 online. Alex kept me updated on inventory that was coming in weekly. I saw the car I was looking for and scheduled a test drive with Alex the same day. Befor Alex kept me updated on inventory that was coming in weekly. I saw the car I was looking for and scheduled a test drive with Alex the same day. Before test driving my Q7 Alex explained all the functions of this SUV and answered all my questions. He was so nice and patient in explaining the features. Just from his professionalism, I had made up in mind that I was going to purchase the Q7 from this dealership. I would definitely recommend Audi Freedhold and Alex to my friends and family. More

Although the staff was very pleasant, we leased a 2021 Q5 in June, 2021, and the MMI system has never worked. The navigation system loses it's memory all the time, so we have to keep inputting addresses suc in June, 2021, and the MMI system has never worked. The navigation system loses it's memory all the time, so we have to keep inputting addresses such as home and work. The Apple Car Play always cuts out, so it can't be relied on. We've taken it into service a few times, and been told that Audi is aware of the problem and working on a fix. Possibly in 2022. They're not willing to do anything further, and we're stuck with this expensive, new car that we can't rely on. Seems like the dealership would care more about leasing new cars that work! Who cares how nice they are or if they clean your car when they can't fix it. More

Entire Staff were pleasant, informative and clear. Waiting area is exceptional with comfortable chairs , TV, and beverages Waiting area is exceptional with comfortable chairs , TV, and beverages More

Always a pleasure servicing my vehicle here. Great process and communication. Beautiful facility as well. process and communication. Beautiful facility as well. More

I had a really positive experience with Marc Levine. I met him four years ago when I leased my first Audi. I decided to purchase the vehicle and he went above and beyond for me. He communicated with me an met him four years ago when I leased my first Audi. I decided to purchase the vehicle and he went above and beyond for me. He communicated with me and answered all my questions and concerns about the car. I really trust and enjoy working with Marc. More

Truly professional in every way. Made every aspect of purchase a joy. Very knowledgeable staff. purchase a joy. Very knowledgeable staff. More

This place got us completely hooked to their incredibly unique service. It feels like a luxury boutique rather than a car dealer agency. From Mr Marc Levine our salesperson to every single person we int unique service. It feels like a luxury boutique rather than a car dealer agency. From Mr Marc Levine our salesperson to every single person we interacted with, we felt this place was somewhere we’ve always been to and not just our very first visit! Thank you, Marc Levine,, Denis Carey, Steve Raducha & Steven Crowley for making this transaction as smooth as our new Audi Q8. (Just for the anecdote, it took us an entire year and the visit of 330 different locations before buying our house 2 years ago. But it took us less than 1 hour from the moment we walked into the “Audi Boutique” to the moment we purchased the Q8 and left with a great satisfaction and huge smile!) More

Marc went above and beyond to help me get the car I wanted at the price I wanted. He is truly a first class act! wanted at the price I wanted. He is truly a first class act! More

Brought my 2019 Audi A8 in for 20k service. John Lazzaro went through all the details, informed me of recall work that would be performed, and got me into my loaner car. Received a video from the tech show went through all the details, informed me of recall work that would be performed, and got me into my loaner car. Received a video from the tech showing items that were checked on the car and received a message that the car was ready. Once again, Audi Freehold has done a excellent job maintaining my car and keeping me happy. More

Crazy at work getting YE commitments delivered, conference calls with customers, tracking COVID infected employee, PTO, family heading back home. Flat tire on my 2019 A8L week between Christmas and conference calls with customers, tracking COVID infected employee, PTO, family heading back home. Flat tire on my 2019 A8L week between Christmas and New Years. Call Audi dealership @ 7:30am desperately needing help. We have the tire in stock, bring it in. Arrive @ 8:00am, car pulled into shop, up on lift, new tire installed, out the door @ 9:15. (quicker than a NASCAR pit stop) Thanks to Peter Roman and Christopher (my tech who sent a video of the work completed and check made) Happy New Year. More