Ray Catena Audi Freehold

Satisfied customer When we entered the dealership the front desk person greeted my wife and I with a sincere hello, and offered her assistance, along with refreshments. When we entered the dealership the front desk person greeted my wife and I with a sincere hello, and offered her assistance, along with refreshments. Our overall experience with the salesman Daniel and manager Micheal was very professional, friendly and a no pressure approach. More

Fantastic experience! Ron was awesome to work with, a true pleasure! There was no, behind-the-scenes nonsense one could find at other dealerships. It was all black and whit Ron was awesome to work with, a true pleasure! There was no, behind-the-scenes nonsense one could find at other dealerships. It was all black and white, very transparent and honest. I’m hard pressed to find any problems with the service, support, and advice received! More

Excellent service from a knowledgeable sales person. Our sales person Mark Levine was excellent from the first time we visited the showroom. He answered all our questions and did not pressure us. He wa Our sales person Mark Levine was excellent from the first time we visited the showroom. He answered all our questions and did not pressure us. He was very knowledgeable about the product and explained all our options. I would highly recommend Mark. More

Delighted! This is my third Audi A4, and I can always trust Danny to find me the perfect vehicle and treat me fairly. Thanks, Danny! I’m so very delighted with This is my third Audi A4, and I can always trust Danny to find me the perfect vehicle and treat me fairly. Thanks, Danny! I’m so very delighted with my 2019 A4! More

Audi Connect AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. Marc has alot of patience and I was able to get this setup and operational in no time. I can't thank Mark enough! More

Very helpful Our salesman Greg was very helpful. He talked us through all our options. Marc delivered our car and made sure we got a full run through on how ever Our salesman Greg was very helpful. He talked us through all our options. Marc delivered our car and made sure we got a full run through on how everything works. He also set up our WiFi and Audi app. More

Returned my calls promptly made an appointment to see an Audi E-tron. From minute I stepped into the dealership was greeted and provided immediate service by my salesman. I did most of my research online an Audi E-tron. From minute I stepped into the dealership was greeted and provided immediate service by my salesman. I did most of my research online and know the price range I should pay for the car. Took a test drive and a few minutes of haggling I was sold. No pressure no bogus charges car buying. Other dealerships listed us $200 for pinstripes and $200 for door edge guards as installed optional equipment, but not at Ray Catena. Did not go wrong with a Ray Catena dealership. More

Nice dealership, unpleasant sales person The Audi Freehold dealership is a beautiful building with lots of natural light, high ceilings, and nice amenities like a cappuccino machine. Everythi The Audi Freehold dealership is a beautiful building with lots of natural light, high ceilings, and nice amenities like a cappuccino machine. Everything about the building and ambiance felt pleasant. Unfortunately, our sales person was extremely unpleasant. He would snap answers in a short-tempered manner and seemed angry when we asked him questions. When he spoke with our insurance company on the phone he was incredibly rude to the operators, and he even hung up on one lady by slamming the phone down. He used inappropriate language (called the insurance people "xxxxxxxx") and made inappropriate remarks (e.g. "I'm so stressed out...I need a drink"). Overall he was tense, impatient, and rude. Grateful for manager Steve who stepped in to resolve an issue with a scratch on the vehicle, when our sales person told us it was impossible to fix. Steve fixed it in 5 minutes, with a smile. This was an exciting day for us and a significant purchase, but the sales person made the whole experience pretty awful. More

They put YOU first. This is my second purchase from Ray Catena Audi. I cannot begin to describe the car and thought that they put into helping you choose a vehicle. This This is my second purchase from Ray Catena Audi. I cannot begin to describe the car and thought that they put into helping you choose a vehicle. This is the way car buying should really be. No pressure and they pay attention to detail. I purchases my Audi Q5 from Larry Hutt with the help of Mike Castoria. It was the smoothest transition from one Audi to another. When I tell you they say you are family, they are not lying. I have been in the Catena family with two Lexus purchases and now my two Audi's, There is a reason this company has went from a used car dealership to one of the most known dealerships in the United States. My pregnant wife loves her new car, and so will our soon to be baby. Thank you. More

Highly Recommend Joe was extremely professional and provided exceptional service while looking to purchase the new Audi Q3. Joe is knowledgable and helped me figure ou Joe was extremely professional and provided exceptional service while looking to purchase the new Audi Q3. Joe is knowledgable and helped me figure out which model was most suited for my lifestyle in a timely manner. There was no "car salesman" sales tactics which I very much appreciated. I highly recommended Joe and this dealership. More