Ray Catena Audi Freehold

6 cars in 6 years and this was the best experience so far. 3 Audi's, 1 Nissan, 1 Infinity, 1 Subaru, perhaps 100 dealers around NJ and edges of PA and edges of NY. I have probably been to almost all the far. 3 Audi's, 1 Nissan, 1 Infinity, 1 Subaru, perhaps 100 dealers around NJ and edges of PA and edges of NY. I have probably been to almost all the Audi dealers in NJ central and north. Kurt Hughes took the call over the phone, checked that the car was in the showroom, checked that no deposits had been put down, all without asking and had the car ready for test drive on arrival. Providing all the explanations without the sales hype or issues. Worked on every negotiation detail without hesitation or resistance. Follow up post sales was excellent and followed through all the issues without complain and in very prompt manner. Provided his cell phone for any questions, issues. Even responded while on vacation. Made arrangements for the plates to be picked up closer to my home, and the other showroom - and infinity showroom, put on the plates without questions or hesitation. The only negative was the insurance sales guy who kept pressing even though I told him upfront I was not buying any extra insurance. He still made me listen to his spiel for 15 minutes and the pressed on the purchase. A lot of respect for Ray Catena to have developed a sales organization like this. I will be doing all my car shopping at Ray Catena in the future. More

Joe was easy to talk with and trustworthy. We felt like he addressed our concerns and needs We felt like he addressed our concerns and needs More

Steve Raducha was superb - best person I have dealt with in my many years of owning luxury foreign cars. Given my Q5 engine failure, Steve arranged our selection and purchase of a 2019 Q5 (certified) , fina in my many years of owning luxury foreign cars. Given my Q5 engine failure, Steve arranged our selection and purchase of a 2019 Q5 (certified) , financing, and prompt delivery. met and quickly came to trust Steve. Important because we live in Wilmington, Delaware and had to deal with a different tax rate and title forms. My wife who cried when saying good by to our car, and is thrilled to select another of her favorite model of Audi. BTW this is now our 6th Audi we have owned. Larry Hutt was patient and attentive to my wife during the viewing of different available cars on your lot and test driving 3. We were able to select and agree to purchase our new Audi in a single day! Steve Raducha arranged the pricing, financing and delivery of our car. Please know that my wife and I, both 77 years of age, had our best car buying experience at Ray Carena Audi dealership, More

Friendly, attentive staff. Answered all of my questions. Large Comfortable waiting area. I have no complaints Answered all of my questions. Large Comfortable waiting area. I have no complaints More

I had a very pleasant experience at Audi of Freehold. Service was done as expected and was given a comparable loaner car. Service was done as expected and was given a comparable loaner car. More

The staff are very helpful and courteous. The managers are very customer-oriented and have been a great help. Can’t find much I would say bad about them. Having your car serviced is never fun The managers are very customer-oriented and have been a great help. Can’t find much I would say bad about them. Having your car serviced is never fun but they make it quick and sensible. More

Joe F. Is knowledgeable, trustworthy and honest. He listens and does his best to make the customer happy. I would highly recommend Joe. I called him and gav Is knowledgeable, trustworthy and honest. He listens and does his best to make the customer happy. I would highly recommend Joe. I called him and gave him my budget and what I was looking to lease. I drove 30 minutes passing other dealerships to get there. He really did make my experience worth it. I drove away in my beautiful new Q5. I’m extremely happy with the service. Everyone was professional. I believe Joe and the mangers made this work for me. Thank you to all the staff involved. More

Excellent customer service. My annual maintenance appointment went smoothly. The complimentary loaner vehicle is always a welcomed amenity. The inspection video provided by P My annual maintenance appointment went smoothly. The complimentary loaner vehicle is always a welcomed amenity. The inspection video provided by Pete Roman was greatly appreciated. Overall, a fabulous car maintenance experience. More

The TV ads about Ray Catena are true. Marc Levine and Steve Raducha were extremely helpful and accommodating. Best sales experience. Marc Levine and Steve Raducha were extremely helpful and accommodating. Best sales experience. More