Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Catena Audi Freehold
Freehold, NJ
1,979 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers!
Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi.
If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby!
At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,979 reviews
August 02, 2015
Q7 sport.........1 of 75 Thanks to Philip Orapello and the Ray Catena team, my first Audi experience was tremendous. Dealership is extremely well organized, with customer foc Thanks to Philip Orapello and the Ray Catena team, my first Audi experience was tremendous. Dealership is extremely well organized, with customer focus at the forefront. Many thanks to Philip who was both helpful and patient during the entire process. I would highly recommend Philip and the Ray Catena team. Dan B More
by Danb
Employees Worked With
Philip Orapello
August 01, 2015
New Audi Q3 Recently purchased an Audi q3. Very positive experience at audi freehold and in particular working with Frankie Lopes. As I was purchasing this car i Recently purchased an Audi q3. Very positive experience at audi freehold and in particular working with Frankie Lopes. As I was purchasing this car it was very important to me to get the colors and features that I wanted. Frankie was able to locate a car at a great distance from freehold and had it delivered in a few days. Buying experience was smooth and fair as well. Highly recommend Audi freehold and Frankie Lopes More
by Esg121
Employees Worked With
Frankie Lopes
July 31, 2015
A GREAT TIME! We stopped in to look around and happened to come across something we liked. Phil O. was very attentive and knowledgeable and went out of his way to h We stopped in to look around and happened to come across something we liked. Phil O. was very attentive and knowledgeable and went out of his way to help us with everything we needed. We ended up purchasing a vehicle and in most cases it is a very long and boring process, but not with Phil, he was very entertaining. We had a great time shopping for and purchasing our new vehicle at this dealership with Phil and also with the help from Jimmy B. Thanks again guys!!! George More
by george29
Employees Worked With
Jimmy Buchanan, Philip Orapello
July 27, 2015
Kind, professional and relaxing experience Matthew Seuffert was delightful and informative with the purchase of my new Q5. A genuinely nice young man that is clearly an asset to Ray Catina Audi Matthew Seuffert was delightful and informative with the purchase of my new Q5. A genuinely nice young man that is clearly an asset to Ray Catina Audi. He answered all my questions as I tried to understand all the new gadgets in my vehicle. I will be back for another lesson once I become a bit more comfortable. More
by gail
Employees Worked With
Matthew Seuffert
July 26, 2015
Awesome Dealership Great People Frankie was phenomenal I haven't purchased a car yet but if I do it will be through him. We will be back soon though. Frankie was phenomenal I haven't purchased a car yet but if I do it will be through him. We will be back soon though. More
by Hurricane22
Employees Worked With
Frankie Lopes
July 25, 2015
Ray Catena Audi in Freehold is the Absolute Best I can honestly say that Ray Catena Audi Freehold and Alex Demsky were the best! It was the best experience and I went home with a new A5! Thank you! I can honestly say that Ray Catena Audi Freehold and Alex Demsky were the best! It was the best experience and I went home with a new A5! Thank you! More
by alenestewart
Employees Worked With
Alexander Demsky
July 25, 2015
Second Audi with Ray Catena Freehold Thanks again Matt, Thanks to you Matt, Steve and Rich we now have our second Audi from Ray Catena Freehold. The Ray Catena luxury car buying experie Thanks again Matt, Thanks to you Matt, Steve and Rich we now have our second Audi from Ray Catena Freehold. The Ray Catena luxury car buying experience is simply terrific. It is exemplified by the three of you and Ray Catena should be proud of this Audi dealership and those who demonstrate what a luxury car buying experience should be. David Clark More
by New Audi People
Employees Worked With
Rich Majewski, Matthew Seuffert
July 24, 2015
Thank you Phil and Rich I walked into the Audi dealership and it was an experience much different than other dealerships. The showroom is large and uncluttered and perfectly I walked into the Audi dealership and it was an experience much different than other dealerships. The showroom is large and uncluttered and perfectly shows the automobiles. There is a receptionist who greets you and directs a sales person to you. I was lucky to have been referred to Phil Orapello. I chose the Audi A3 convertible because it was all wheel drive and a good value. My car payments worked right into my budget. It is a pleasure to drive, great pick up and I feel great in it!!! The dealership didn't have the exact car I wanted in stock.... but they went out of their way to locate it. They held the for me while I was on vacation....and stayed in touch with me...sending me photos and making arrangements till I came back. Phil is a great salesman and a nice person. He was pleasant and a pleasure to deal with. Rich Majewski, the General Manager, is a good business man and a true gentleman. I had some issues regarding my trade-in and he was able to work with me to make me comfortable with the transaction. I am grateful for his assistance. In general, this dealership is a notch above the rest....and the Audi car... well...its a dream come true. I am a satisfied customer! Thank you both Phil and Rich for taking the time to actually listen to me, for working with me, and for making this deal happen. More
by Lee K
Employees Worked With
Rich Majewski, Philip Orapello
July 23, 2015
Outstanding Customer Service Frankie worked very hard for me, to find the exact car I wanted. I truly appreciated the ease of working with him through text, phone calls and visits Frankie worked very hard for me, to find the exact car I wanted. I truly appreciated the ease of working with him through text, phone calls and visits to the dealership as my work schedule did not always allow me the most time during dealership hours. The use of videos he made/sent on his phone showing me features in the car so I could make an informed decision was awesome, and not something I have seen with a salesperson before. Frankie came in on his day off two weeks in a row... first just to show me features in a car I was considering, the next week so I could take delivery of the car. Situations beyond Frankie's control, I had hoped to pick the car up a few days earlier than I was able due to scratch removal on the car required, but again I was appreciative Frankie came in on his day off so I could take delivery as soon as possible. He worked to get me the best possible financing thinking outside the box, and was persistent while not obnoxious following up even when I thought I was buying from another dealer. His pricing was sharp from the beginning making me take a second look at Freehold Audi over other dealers. Appreciated the no 'sales office' mentality at Freehold Audi. Not once did Frankie have to go talk with his manager or leave me at his desk waiting to fetch an answer. He was in control at all times. Never felt like I was waiting around or not acknowledged at the dealership whether from Frankie, other Freehold Audi professionals, the receptionist, etc. Would recommend Frankie Lopes to anyone interested in an Audi. More
by LWARW
Employees Worked With
Frankie Lopes
July 23, 2015
GREAT Customer Service This was my first experience with Ray Catena and a high line vehicle purchase. I was a little nervous, as I usually am with big purchases, but Alex w This was my first experience with Ray Catena and a high line vehicle purchase. I was a little nervous, as I usually am with big purchases, but Alex was great. Even though my husband works in the car business, Alex took the time to go over every aspect of my car, as well as all of the paperwork. He followed up with me a few days after my purchase to see if I had any questions or if he could do anything else for me. He definitely made me feel comfortable, knowing I can call him with any questions/concerns I have. I would definitely recommend going to see Alex. More
by MS80
Employees Worked With
Alexander Demsky
