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Ray Catena Audi Freehold

Freehold, NJ

5.0
1,979 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers! Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi. If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby! At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
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3561 U.S. 9

Freehold, NJ

07728

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Showing 1,979 reviews

January 07, 2021

Rami was wonderful; knew his cars and supported what we wanted; patient; answered all questions even on his own time; He made the process enjoyable and easy. A wonderful experience.Kudos to the whole team More

by dcostag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ayyash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Ray Catena Audi Freehold responded

Thanks for sharing your great review. It's so nice to know that Rami was wonderful, as well as patient and able to answer your questions. We also enjoy knowing that our whole team was helpful and you felt valued. Thank you.

January 07, 2021

Marc went above and beyond to make sure we were completely satisfied. I am very happy with my certified preowned car. I experienced exceptional service all around. I will highly recommend this deal More

by Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Raducha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Majewski
Jan 08, 2021 -

Ray Catena Audi Freehold responded

Thanks for telling us that Marc went above and beyond to make sure that you were completely satisfied. It's so nice to hear that you're very happy with your certified preowned car and our exceptional service. Thanks for recommending us so highly as well.

January 07, 2021

Amazing experience everything went as planned ! Thank you !!!! I’m very happy with my recent purchase Alex is the best made sure I walked out with the exact car I wanted! More

by Tasheel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Ray Catena Audi Freehold responded

We're very glad to receive your feedback and find out that everything was amazing, and Alex made sure you were able to get the exact car you wanted. Thanks for your nice review!

January 07, 2021

Daniel Alves was very professional, not pushy and very informative. He is the best and will refer my friends to him . Very knowledgeable and honest. More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Ray Catena Audi Freehold responded

Thanks for telling us that Daniel Alves was very professional and you're pleased with everything. We really appreciate your recommendation and we'll look forward to helping you again with any future needs.

January 06, 2021

I was very pleased with the service and professionalism I received from Alex Mendoza. I'm a happy customer. I'm looking forward for my next car. More

by alexasa418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Ray Catena Audi Freehold responded

It's great to hear that Alex Mendoza was so helpful, as well as professional. We're glad to know that you're happy and we'll look forward to helping you again with your future needs. Thank you!

January 05, 2021

Marc was extremely helpful in the process of leasing my car. He went above in beyond to explain details of the car. In addition, he provided me with excellent service giving me his time and attention throu More

by Nick
Recommend Dealer
Yes
Employees Worked With
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Ray Catena Audi Freehold responded

Thank you for sharing your feedback. It's a pleasure to hear that Marc was extremely helpful with your car lease and he went above and beyond to explain everything. Additionally, we're very glad to know that you're enjoying your first Audi. Thanks again!

January 04, 2021

I was considering BMW M440i vs Audi S5. I was so lucky to get Tom Andia as my Audi Brand Specialist, my dealings with him help put Audi above BMW. I even shopped around at other Audi dealers and hands down, More

by Victor Cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Andia
Jan 04, 2021 -

Ray Catena Audi Freehold responded

It's so nice to hear that Tom Andia was helpful and you decided on an Audi. It's great to know Tom made all the difference and you appreciate our dealership. Thanks for your outstanding review!

January 04, 2021

Very disappointed with the agent working with me this time. He was rushing to make deal with false promises. He lied about the car value that was returned to get a new lease. Unfortunately based on this More

by Edita5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kiki Infante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ray Catena Audi Freehold responded

Hi Edita, I am very sorry to hear you are unhappy with our dealership. I would like to look into your concerns further as we do our best to be exact in all our conversations. What number can I contact you on? - Joel Cohen, General Manager

January 04, 2021

Top to bottom great experience. On the sales side Ron Marvo was patient, knowledgeable, and very easy to deal with. Would highly recommend him. Executing the deal was painless and transparent. When it More

by Andrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Marvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ray Catena Audi Freehold responded

It's so nice to hear that you had a great experience, and Ron Marvo was patient, knowledgeable and very easy to deal with. We're glad to know that you're willing to recommend him and everything was painless and transparent for you. Thanks so much.

January 04, 2021

Showroom very nice, clean and impressive. Everyone was very friendly. Rami is the BEST, very knowledgeable, explained everything in detail, answered all questions, will not hesitate to recommend this deal More

by Siraj Sheikh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Tafuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Ayyash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ray Catena Audi Freehold responded

Thank you for sharing your feedback. It's wonderful to hear that Rami is the BEST and very knowledgeable. We're glad to know that he was able to answer all of your questions and you're willing to recommend us to your friends. Thanks again!

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