Ray Catena Audi Freehold
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience. My salesperson Marc Levine was great and very knowledgeable. Everyone in the dealership was very helpful. I would recommend this dealership to all my friends and very knowledgeable. Everyone in the dealership was very helpful. I would recommend this dealership to all my friends More
Working with Marc was such a refreshing experience! Working with Marc was such a refreshing experience! After months of looking for the right car, I stumbled into Audi and saw one that I adored. Marc Working with Marc was such a refreshing experience! After months of looking for the right car, I stumbled into Audi and saw one that I adored. Marc assisted my family and I with patience, poise, and a great sense of humor. He took us on a test drive and talked us through the vehicle’s features, and how it exceeds the competition in more ways than one. I’m not sure if I would’ve gotten my vehicle if not for Marc’s reassurance and guidance. Thankful to him, and to Ray Catena Audi of Freehold! More
My son purchased his first luxury car an Audi A5 with the help of Marc Levine. I enjoyed being along for the ride (no pun intended) as Marc took us for a test drive of the vehicle while explaining all its ne help of Marc Levine. I enjoyed being along for the ride (no pun intended) as Marc took us for a test drive of the vehicle while explaining all its new and exciting features. His patient and informative style as he walked my son through the purchasing experience was enviable. He was courteous professional and humorous as he made the entire experience a positive and memorable one. More
Needed emergency tire . Told to come in had tires . Michael great efficient. Was able to have loaner . Explained issues with having different tires on . Service by all 10 . Tech expedited too . Michael great efficient. Was able to have loaner . Explained issues with having different tires on . Service by all 10 . Tech expedited too . More
Great experience. I would highly recommend as the employees were professional, helpful, and honest. I would suggest at least stopping by for a comparable. You will be pleasantly surprised!!! employees were professional, helpful, and honest. I would suggest at least stopping by for a comparable. You will be pleasantly surprised!!! More
Amazing service from Carlos (Alex) Mendoza, Steve Raducha and Team! This is my very 1st Audi and Alex was very patient with all the questions. He patiently described all the features before the purchase and and Team! This is my very 1st Audi and Alex was very patient with all the questions. He patiently described all the features before the purchase and days after the purchase! His polite and courteous mannerism was a pleasure to deal with. Steve was the 1st manager we dealt with when thinking about purchasing a used Audi at Ray Catena. After putting a deposit down and then looking at other options we decided to go with a Brand New one instead. Steve didn't pass us on to a New Car Sales Manager, instead he stuck with us through the whole process. I really appreciate the personal service I got and continue to get from them. Thank you Alex and Steve for helping me join the Audi Family! More
I would like to thank Rob Dandrea as well as an honorable mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approac mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approached while servicing a vehicle. Rob listens to any concerns one may have without ever rushing you, his attention to detail is solid. Rob's aim is clearly "complete satisfaction" of his clients, their peace of mind and mechanical longevity of their vehicles. *Industry CSAT calls for a satisfaction "average" of 85% however, Rob always strives for 100% satisfaction which is rare nowadays given my ample experience owning various brands, present age and the many service departments visited over the years! Which many of them in hindsight were a grueling frustrating experience to deal with in comparison to RC. I find Robert very perceptive along with a knack for thorough detail given his acumen in the service domain he operates in with complete aplomb and in depth knowledge on the subject when offering one vehicle maintenance advice. I sincerely feel he is an important asset to my family transport well being and responsible for my wife's satisfaction in owning both of our vehicles free of any worries knowing he is there always a call away to help you no matter what comes up. Ray Catena is the better for having someone of the caliber and disposition of Rob Dandrea in their employ and he is most definitely a great fit for his position not to mention an asset to any Audi dealership he walks in! My advice to Ray Catena is hang on to Rob as long as he wants to remain in this industry! RVG More
I had a very positive experience working with Lea, Alex and the rest of the Audi staff. My wife loves her new Q7! and the rest of the Audi staff. My wife loves her new Q7! More
Mr. Alex Mendoza, from Audi of Freehold, was our Mr. Alex Mendoza, from Audi of Freehold, was our sales person this past week. He was extremely professional and had superb knowledge of all the Mr. Alex Mendoza, from Audi of Freehold, was our sales person this past week. He was extremely professional and had superb knowledge of all the vehicles. Not only did he have patience, but was also very polite and courteous His expertise in this area, as well as being well versed with the many vehicle options, made purchasing a new Q5 quite pleasurable. He also spent much time sitting with us in the vehicle explaining all the different options and physically showing us each and every one. We also had the pleasure of meeting with Mr. Denis Carey, the sales manager. Denis showed us that he truly cared about our interest in buying an Audi by personally sitting with my wife & I for well over an hour and a half and answering any and all questions we had about the other models, options, lease programs, financing and ultimately giving us the best deal possible on our Q5. My wife and I were BMW owners since 1998. In all those years, we were never treated as well as we were at Audi of Freehold. Between both Alex and Denis, we are now proud to say we have joined the Audi Family. More
Excellent and professional service from Alex Mendoza and Ray Catena! Alex patiently answered all questions and explained all the features of the vehicle. Thanks You. Ray Catena! Alex patiently answered all questions and explained all the features of the vehicle. Thanks You. More