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Ray Catena Audi Freehold

Freehold, NJ

5.0
1,979 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers! Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi. If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby! At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
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3561 U.S. 9

Freehold, NJ

07728

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Showing 1,979 reviews

July 29, 2021

Great experience. My salesperson Marc Levine was great and very knowledgeable. Everyone in the dealership was very helpful. I would recommend this dealership to all my friends More

by Tderby5614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Ray Catena Audi Freehold responded

Thanks for telling us that Marc Levine was very helpful and knowledgeable. Thanks for recommending us and please let us know if there's anything else we can do!

July 20, 2021

Working with Marc was such a refreshing experience! Working with Marc was such a refreshing experience! After months of looking for the right car, I stumbled into Audi and saw one that I adored. Marc More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ayyash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Ray Catena Audi Freehold responded

Thank you for sharing your feedback. It's wonderful to hear that Marc was so helpful and you appreciated his great sense of humor. It's also so nice to know that you were able to test drive your vehicle and you're pleased with everything. Thanks again!

July 18, 2021

My son purchased his first luxury car an Audi A5 with the help of Marc Levine. I enjoyed being along for the ride (no pun intended) as Marc took us for a test drive of the vehicle while explaining all its ne More

by EURI1LOVE
Recommend Dealer
Yes
Employees Worked With
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Ray Catena Audi Freehold responded

It's great to know that Marc was so helpful to your son and you're pleased with everything. We enjoy knowing that everything was positive and you're happy with the great customer service as well.

July 08, 2021

Needed emergency tire . Told to come in had tires . Michael great efficient. Was able to have loaner . Explained issues with having different tires on . Service by all 10 . Tech expedited too . More

by Ciaobela2tire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who initially answered very helpful ; & service woman also efficient
Jul 09, 2021 -

Ray Catena Audi Freehold responded

It's nice to hear that Michael was helpful and he was able to provide you with a loaner car, and he explained things well. It's great to know that you're pleased. Thank you.

July 07, 2021

Great experience. I would highly recommend as the employees were professional, helpful, and honest. I would suggest at least stopping by for a comparable. You will be pleasantly surprised!!! More

by Ganzerplace14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Ray Catena Audi Freehold responded

Thanks for sharing your kind review. It's a pleasure to hear that our team is professional, helpful, and honest. We're also so glad to know that you're pleased with everything. Thanks again.

July 05, 2021

Amazing service from Carlos (Alex) Mendoza, Steve Raducha and Team! This is my very 1st Audi and Alex was very patient with all the questions. He patiently described all the features before the purchase and More

by Shazia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Raducha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Ray Catena Audi Freehold responded

We're so glad to hear that our team was very helpful and you're pleased with everything. Thanks for all the compliments and we enjoy knowing that Alex and Steve provided you with personal service, and you're willing to recommend them to others! Thanks for the great review.

July 02, 2021

I would like to thank Rob Dandrea as well as an honorable mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approac More

by elan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert D'Andrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Ray Catena Audi Freehold responded

It's wonderful to hear that Rob was so helpful and he made sure your visit was complete, and you were able to receive all the details you needed and you're pleased with everything. Thanks for sharing your feedback and please let us know if we can do anything else to assist you.

Jul 04, 2021 -

elan responded

My unprompted motivation to rate my recent experience with Rob D'Andrea as well as John Lazzaro, Ryan Byrne, Steve Raducha, John Fattorusso, Steven Crowley, James Sorrentino and Jonathan Damato is simply giving their due and well deserved Kudos to employees that embrace quality care and conduct themselves well above industry's average standards. Unlike dealerships where once the vehicle is sold and no longer part of their lot stock, their romancing and feigned smiles are quickly forgotten once final signatures are buttoned up and you roll out, there is an automatic disenfranchisement of the investor/buyer of their product from sales staff across all departments and rather than considering a new owner as future Pro Bono ambassador of their brand worth embracing and assimilating into their family, one is shunned and considered much like a hinderance or annoyance at the very same place you were chased after to make their sale a month ago and forgotten until time for next purchase.

June 26, 2021

I had a very positive experience working with Lea, Alex and the rest of the Audi staff. My wife loves her new Q7! More

by kamal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lea Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Ray Catena Audi Freehold responded

We're so glad to know that Lea, Alex and our team were so helpful to you and your wife. Congratulations on the new Q7!

June 22, 2021

Mr. Alex Mendoza, from Audi of Freehold, was our Mr. Alex Mendoza, from Audi of Freehold, was our sales person this past week. He was extremely professional and had superb knowledge of all the More

by Gennaro
Recommend Dealer
Yes
Employees Worked With
Denis Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Ray Catena Audi Freehold responded

Thank you for your kind remarks. We really enjoy hearing that Alex Mendoza was so helpful, as well as extremely professional. It's also great to know that Alex is very knowledgeable and he made your new car purchase pleasurable. Thanks for your compliments for Denis Carey as well. It's so nice to know that Denis was able to provide you with the best deal possible. Thanks again for leaving such a great review and congratulations on your new Q5!

June 09, 2021

Excellent and professional service from Alex Mendoza and Ray Catena! Alex patiently answered all questions and explained all the features of the vehicle. Thanks You. More

by vishal_s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Ray Catena Audi Freehold responded

It's wonderful to hear that Alex Mendoza was able to answer all of your questions and you're pleased with everything. Thanks!

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