Ravenel Ford

Buying at Ravenel Ford! I've bought two vehicles from them, both used Toyota Pick-Ups. They are easy to deal with and I've found them to be very honest, which is refreshing r I've bought two vehicles from them, both used Toyota Pick-Ups. They are easy to deal with and I've found them to be very honest, which is refreshing regarding buying cars! They use a "no hassle" pricing policy & they don't load you up with "administrative fees". A pleasure doing business with them. More

Friendly, Reasonable and worth the drive! i will have to say that Tommy made our purchase one of the best buying experiences ever! There was never any pressure and he was completely professio i will have to say that Tommy made our purchase one of the best buying experiences ever! There was never any pressure and he was completely professional. We live approximately 45 miles away from Ravenel Ford, with another Ford dealership less than five minute from our house, and have no regrets making the drive to purchase our Explorer. More

Amazing customer service Ravenel ford is by far the best place to buy a vehicle and get service done! Only place I'll ever buy a vehicle from! Ravenel ford is by far the best place to buy a vehicle and get service done! Only place I'll ever buy a vehicle from! More

Great Experience - Again! Had another great experience when buying my second F150 from Ravenel. Easiest dealer to deal with in the purchase and maintenance of a truck. Very e Had another great experience when buying my second F150 from Ravenel. Easiest dealer to deal with in the purchase and maintenance of a truck. Very easy to deal with sales (Ted Blankenship); financing (Curtis Bellegante) Sync system details (Joe Leopold). Thanks again guys More

Dishonest, selling used junk cars Last week I made a 3 1/2 hour trip to see a used car on their lot. I was assured that the car was in good shape and worth the trip to consider buying Last week I made a 3 1/2 hour trip to see a used car on their lot. I was assured that the car was in good shape and worth the trip to consider buying it. When I arrived the car was nasty inside and out. I went to test drive it and before even pulling out of the lot, it was knocking under the hood. The transmission or something was jumping, brakes scrubbing, and honestly I was not sure if it would make it back to the dealership! Wasted gas and 7-8 hour round trip based on their lies! I have since driven several same model and year cars with similar mileage at various dealerships that were all in very good shape. I will be purchasing one of those soon. Used car buyers beware! That car is still for sale on their lot and should be in a junk yard! More

My recent experience with Ravenel Ford. I went and test drove a Nissan Titan they had for sale in the used lot. It was a nice vehicle for the price, during the test drive the TPMS light came on, when I ret drove a Nissan Titan they had for sale in the used lot. It was a nice vehicle for the price, during the test drive the TPMS light came on, when I returned I informed them, and they took it to service and made the light go out. I then went back 3 times to negotiate the asking price, well they would not negotiate with my trade or the asking price. I was dealing with salesman Ted Blankenship. I sold my car out right, and I eventually came to their terms and agreed to pay the asking price. During the agreement they informed me I would have to pay sales tax, I informed them that I am active duty military and would be registering the truck in my state of residency, and my state does not require me to pay sales tax. After telling Ted this, he completely disagreed and would not listen to my explanation. I was then transferred to the General Manager, I informed him of my situation and we argued on the phone for 30 minutes about the matter. He stated that since the truck had an open bed, I was not exempt, I asked where I could find this law, and he said he didn’t know, and that was their rule. I emailed the SCDMV for there response and this was the first time they had ever heard of that, so it was going to have to go up to the Law Analyst for SC legislature. And made numerous phone calls to confirm I was exempt. Well I really needed a vehicle, and decided I would just go ahead and pay them the $300 sales tax fee. When I went to pick up my new to me truck it was filthy, ¼ tank of gas, only 1 ignition key, and the TPMS light was on again. When I asked Ted about these things, he said he would not fill up the truck with gas, it was as clean as they could do, and they only had 1 key for it and no key fobs. They took the truck back to service again for the TMPS, and the service tech explained to me, they had to buy a new sensor and Nissan needed to calibrate it, and that’s why the light was on, so I asked how they cleared the light before, and they said they didn’t know. I left the dealership and had to go directly across the street to fill it up with gas, when I got home I had to spend the rest of the night cleaning the truck. After a day I noticed the rear backup sonar did not work any more, the cruise control did not work, and after taking the truck to Nissan, 3 out of the 4 TPMS sensors where bad (how did they get the light to turn off at the dealership when first asked?) I understand it was a used truck, but fill it up and clean it… After my deposit was made, they called and said they discovered I would not have to pay the sales tax, No apology for me wasting all my time emailing SCDMV and making numerous phone calls, to prove I was correct. Not only was my salesman extremely rude but so was the general manager, I was at awe at the amount they didn’t care about the customer. I made a phone call again to the general manager after receiving a email wanting feedback from me, I informed him of everything I listed in this review, and he informed me my expectations were to high. I asked if there was anything there dealership wanted to do to make me a happy customer, the short answer was no! I would never recommend anyone to purchase a vehicle thru this dealership, and I am really confused on how this dealership has high reviews, maybe I was just the bad apple, but I had such a terrible experience I thought I needed to share with others. More