Rapids Honda - Service Center

It was a very pleasant experience everything was handled smoothly and efficiently. Great customer service. smoothly and efficiently. Great customer service. More

Sean and the team went above and beyond. The work I needed done was covered under warranty. They worked with the warranty company, even with lengthy wait times to get the answers I needed as The work I needed done was covered under warranty. They worked with the warranty company, even with lengthy wait times to get the answers I needed as I was traveling with the vehicle out of town over the weekend. The warranty company refused to cover part of the service that Honda indicated needed to be done. I agreed to just pay for what wasn't covered and fight it out with the warranty company. When Sean called to let me know the car was done he said he had talked to his boss about the situation. They really didn't agree with the warranty company not covering that part that was recommended as part of servicing the fuel injectors. They decided to go one step further and not charge me but continue to push back at the warranty company to cover. I was given a quote for some routine maintenance things that added up to alot. I did want to do some price comparison but will definately be factoring in the level of service I received today in that decision. Great job rapids honda and thanks again Sean. More

People are so friendly and helpful. It was a great experience and will continue to give them my business It was a great experience and will continue to give them my business More

Brought our Pilot in for a recall issue. They fixed the problem and were pleasant. They fixed the problem and were pleasant. More

Fast and Good services for oil change. Waiting did take long like I thought it would. Waiting did take long like I thought it would. More

I had my car maientence due and the gentleman took care of me , he was friendly, kind and knowledgeable of me , he was friendly, kind and knowledgeable More

The service department employees are always friendly and helpful. We had a problem earlier this year with the sales team not being completely up front or honest about their pricing, so we took our business helpful. We had a problem earlier this year with the sales team not being completely up front or honest about their pricing, so we took our business elsewhere for a new vehicle. More

Great service and a great staff, very friendly and accommodating. Most of the time the work is complete ahead of schedule accommodating. Most of the time the work is complete ahead of schedule More

The service recommendations solved our transmission problem and was done promptly and cost effectively. Huzzah problem and was done promptly and cost effectively. Huzzah More

Friendly employees, great service, and helpful with questions. Also, they have a fair price for new vehicles. questions. Also, they have a fair price for new vehicles. More