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Rapids Honda - Service Center

Coon Rapids, MN

4.2
73 Reviews

73 Reviews of Rapids Honda - Service Center

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May 30, 2022

Great and fast work. Good customer service as well. They explained everything and didn’t try to sell me on anything extra. More

by Chyna Bliayang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 31, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Chyna, for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

Great communication resolved all issues that car was brought in for, excellent job, friendly service and delivered on time and at estimate. Thank You! More

by Groshong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom
May 31, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rapids Honda. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

Been a customer from day 1 when they first opened up. Love the people there. Super friendly and great discounts and prices. Would definitely recommend to friends and families! More

by jhang24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Nguyen, Jon Nguyen, John Vang, Chad Zastrow, Davis Luu, Kenneth Chan, Shane Stegeman, Shawn Richter
May 31, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 29, 2022

It was easy to schedule the appointment and a very nice facility to wait at. More

by s.zierden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
May 31, 2022 -

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 28, 2022

Got me in when I appointment started, performed all their requested services and kept me up to date on what was left. The technician worked quickly and efficiently! More

by jclark1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
May 31, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2022

It was nice to bring my car to a place where they didn't tell me I needed a lot of unnecessary work done. More

by brentstm53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 31, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2022

From the purchase of my new Honda to the installation of add-in’s and several car washes, everything has been first rate! More

by shardy440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
May 26, 2022 -

Rapids Honda responded

It's great to hear that Marlin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 24, 2022

Total waste of time and total rip off. They want to charge 165 plus tax and shop fees for a brake fluid flush, talk about highway robbery. Most other shops including other dealerships are More

by asianpoolshark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Nelson
May 24, 2022 -

Rapids Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lance Spah Service Director (952) 207-7800 lsaph@rapidshonda.com

May 23, 2022

Service was competed timely, actually early. Completed everything that was asked and cleaned the inside also. More

by levinejanlou
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 23, 2022 -

Rapids Honda responded

We appreciate your business, Chad and our team looks forward to serving you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2022

When visiting the Rapids Honda Service Department, the staff is always friendly, curious and efficient. The work is always completed in a timely manner. More

by tjelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Marlin Haney
May 23, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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