Rapids Honda

Great service compared to my previous experience improve on services and customer experience including checking if they got points they can use or coupons available on services and customer experience including checking if they got points they can use or coupons available More

Luke helped me. He kept me informed what was happening and when my car was done. He gave great customer service. He called to discuss a fluid change that I would need in the near future and wasnt pushy ab and when my car was done. He gave great customer service. He called to discuss a fluid change that I would need in the near future and wasnt pushy about me doing the work then. I did do it but there was no pressure. He explained what it was and why. He also had a great sense of humor and took the time to listen to a car story I had. That was nice. Also you are now close to my home in Coon Rapids so I don't have to travel far. More

My experience was pretty smooth for purchasing my new Honda Pilot and selling my used vehicle. This is my first time owning a Honda and I pleased with the outcome. Honda Pilot and selling my used vehicle. This is my first time owning a Honda and I pleased with the outcome. More

Fast, courteous, on-time service with the customer needs and timelines in mind. Easy to make an appointment that met my schedule and service that didn't hold me up. and timelines in mind. Easy to make an appointment that met my schedule and service that didn't hold me up. More

Was very pleased with the quality of vehicle on hand. The sales people were great to deal with and the financing department went above and beyond to get me the payment that fit best. Class 1 all the way sales people were great to deal with and the financing department went above and beyond to get me the payment that fit best. Class 1 all the way More

I took my 2019 CR-V in for service (oil change and transmission fluid change) and everything went as expected. The work was done promptly with no issues. I was treated by Chad in a respectful manner transmission fluid change) and everything went as expected. The work was done promptly with no issues. I was treated by Chad in a respectful manner. More

Got greeted right away. Aids asked us what we want. Gave us straight answers and pricing. Showed us items and its cost. Worked with us until we were both happy with offers us straight answers and pricing. Showed us items and its cost. Worked with us until we were both happy with offers More

I needed to have minor adjustments to some trim and Chad and his crew did a great job getting it fix and get me on my way. Mr. Zastrow is great at providing excellent service and his crew did a great job getting it fix and get me on my way. Mr. Zastrow is great at providing excellent service More

Eric who I worked with was great. He didn't waste my time, I gave him a price and he worked hard to get it there. Took a long time for financing, but the girl was new. Once we met with her, she was very time, I gave him a price and he worked hard to get it there. Took a long time for financing, but the girl was new. Once we met with her, she was very friendly and knew what she was doing. More

Inside of car smelled oily after service for the next day even though it was an 7:45 am apt so service tech should have been wearing clean clothes even though it was an 7:45 am apt so service tech should have been wearing clean clothes More