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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

September 01, 2021

It was great that they reminded me of my upcoming service (that I had forgotten about) and we're helpful and made it up a pleasurable experience. More

by SPETERSEN99
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 01, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

Friendly and Quick. From the moment I entered the building to closing out on the deal, Jorge was amazing. He listened to my needs and provided his opinion and helped me assess my options. It never fe More

by lkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Sep 01, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

Great service and great company. The people that work upfront very friendly and always willing to help with whatever you need. Would definitly recommend to people. More

by quintonlewis.qr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 01, 2021 -

Rapids Honda responded

Thank you! Oscar and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

It was really a great experience buying my new CRV at this dealership. Sales person was customer centric and helpful through out the process. Very friendly and informative staff! More

by Hemang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Scott Andrews
Sep 01, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new CRV! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

We had a pleasant experience and will most likely be switching service iver to this dealership for future needs. Would like information on multiple purchase oul changes at a discounted rate. Where you p More

by Mary jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Sep 01, 2021 -

Rapids Honda responded

Mary Jo, Congratulations on your new vehicle! We are so glad that Luke had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

Service department was helpful.Had a problem with oil Service department was helpful. Had a problem with oil change that I had to return to the dealership to rectify. Finished the issue promptly and com More

by mglitwin5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith , Jake Braun
Sep 01, 2021 -

Rapids Honda responded

Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 01, 2021

Rodger was very easy to work with did a great job of explaining everything about the Passport. Along with all aspects of leasing a car form Honda. More

by djprototech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Sep 02, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roger to be a positive one. We hope you enjoy your new Passport! Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 31, 2021

My Sales person was excellent. The paperwork person and service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done corre More

by kimsie711
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myles Van Den Boom, Marlin Haney
Sep 14, 2021 -

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Customer satisfaction is our top priority and it's disappointing to hear that we missed the mark here. We appreciate your feedback as it allows us to identify areas of improvement, and we will be sure to share your comments with the team. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

August 30, 2021

A very nice to place to do business. The crew makes it all so quick and easy. I will be coming back for all vehicle serve needs. More

by barooh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Aug 30, 2021 -

Rapids Honda responded

Thank you for your wonderful review! Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 30, 2021

The last 2 times I have brought my vehicle in to be serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to More

by ntointon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
First time I had Marlin, second time I had Cesar and I think Luke., Cesar Morules, Marlin Haney, Luke Knilans
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