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Rapids Honda
Coon Rapids, MN
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It was great that they reminded me of my upcoming service (that I had forgotten about) and we're helpful and made it up a pleasurable experience. (that I had forgotten about) and we're helpful and made it up a pleasurable experience. More
Friendly and Quick. From the moment I entered the building to closing out on the deal, Jorge was amazing. He listened to my needs and provided his opinion and helped me assess my options. It never fe building to closing out on the deal, Jorge was amazing. He listened to my needs and provided his opinion and helped me assess my options. It never felt like he was trying to sell too much and felt like as if he was shopping for himself; which allowed me to more trusting towards him and his opinions. This helped in the overall process of buying new car seamless and quick More
Great service and great company. The people that work upfront very friendly and always willing to help with whatever you need. Would definitly recommend to people. upfront very friendly and always willing to help with whatever you need. Would definitly recommend to people. More
It was really a great experience buying my new CRV at this dealership. Sales person was customer centric and helpful through out the process. Very friendly and informative staff! this dealership. Sales person was customer centric and helpful through out the process. Very friendly and informative staff! More
We had a pleasant experience and will most likely be switching service iver to this dealership for future needs. Would like information on multiple purchase oul changes at a discounted rate. Where you p switching service iver to this dealership for future needs. Would like information on multiple purchase oul changes at a discounted rate. Where you pre pay for a bundle and use when needed. More
Service department was helpful.Had a problem with oil Service department was helpful. Had a problem with oil change that I had to return to the dealership to rectify. Finished the issue promptly and com Service department was helpful. Had a problem with oil change that I had to return to the dealership to rectify. Finished the issue promptly and completely More
Rodger was very easy to work with did a great job of explaining everything about the Passport. Along with all aspects of leasing a car form Honda. explaining everything about the Passport. Along with all aspects of leasing a car form Honda. More
My Sales person was excellent. The paperwork person and service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done corre service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done correctly - I had to make a special trip for that. More
The last 2 times I have brought my vehicle in to be serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to call and ask where my vehicle is. I understand parts are challenging to come by during this pandemic but this is more than a parts issue. Both times I have spent a considerable amount of money and never have I been offered a free rental as a convenience nor have I been treated as a valued customer. I have spent upwards of $3,000 this year at your dealership alone. Going to start bringing my vehicle in to Buerkle Honda. More