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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

June 02, 2022

Took 2 hours and 40 minutes to do an oil change and simple tire rotation. Not going back! Had an appointment, and said we'll get you in an out in a hour. More

by tedncal2
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow, Shawn Richter
Jun 06, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2022

Rapid Honda is a very good place to buy and get your car service They have great warranties on their vehicles More

by freddieluster18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawson McCarthy
Jun 02, 2022 -

Rapids Honda responded

Freddie, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dawson, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2022

Will not recommend this dealership to anyone. Extremely frustrated with the dealer, pulled our credit and tried to force their financing even though we said we were already approved through our More

by Justinenlund
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas
Jun 05, 2022 -

Rapids Honda responded

Justin, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2022

Fast scheduling, knowledgeable about service and maintenance. Clean building and always a free car wash. More

by ccprecc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jun 02, 2022 -

Rapids Honda responded

We appreciate your business and our team looks forward to serving you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

I am excited to expressed how amazing Rapids Honda has relief my stress about getting me a car. This is the third car my family has gotten from this dealership with great prizing. The sales man, Rogers i More

by vpgooding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
May 31, 2022 -

Rapids Honda responded

It's fantastic to hear that Roger provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Chad was able to follow up with me through email because I'm Deaf. He was able to take care of my car and follow up with the warranty. He's outstanding. I was delighted with his help. More

by renemarcusmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 31, 2022 -

Rapids Honda responded

Thank you for the kind words for Chad and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Omar was very kind, respectful, and knowledgeable. All the staff were very helpful from the time we arrived to when I left with my new car. More

by nahedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Omar Mohamed, Bob Wiener
May 31, 2022 -

Rapids Honda responded

It's great to hear that Omar was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Marlin is the BEST! I have worked with him a few times in the past for all my service needs and I cannot say enough times how helpful he has been. I would give him a 10 More

by cecrisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jun 01, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Marlin here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2022

Very happy with the service , vehicle was completed and ready when they said it would be. More

by rich.bullock
Recommend Dealer
Yes
Employees Worked With
Drew Mechley
Jun 01, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, Rich, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 30, 2022

Great and fast work. Good customer service as well. They explained everything and didn’t try to sell me on anything extra. More

by Chyna Bliayang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 31, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Chyna, for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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