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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
4.1
2,675 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

June 06, 2022

Jonathan was wonderful and knowledgeable about the Honda Accord I was interested in. I do wish I got more for my trade in but overall I am quite pleased. Marlin in the Service Department was great and took More

by mmeyer160089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Roy Lacey, Marlin Haney, Jon Dahl, Bob Wiener
Report | Print
Jun 07, 2022 -

Rapids Honda responded

Congratulations on your new Honda Accord! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2022

My experience at Rapid Honda was great! Was able to get oil change and tire rotation quick and efficient. Thanks:) More

by cjczech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Report | Print
Jun 06, 2022 -

Rapids Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2022

They are wonderful they have always fixed my cars when I come in thanks you More

by andysilverman38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Hollenbeck
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Andy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2022

Myles is an excellent salesperson. He was so kind and helpful! Bob made the finance process so easy! I love my new CRV and couldn’t be happier. More

by Anita Wiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Myles Van Den Boom, Bob Wiener
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Thank you, Anita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2022

Very pleasant sales person. Finance mgr very helpful and easy to deal with. Takes care of their customers. More

by bbridgem7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jon Dahl, Dawson McCarthy
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

Very happy with sales service! Only setback was getting the car detailed on time. However, it was incredibly busy and they did a great detail job on the car. Worth the extra tim More

by jen.arens.2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Report | Print
Jun 03, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Jen. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

My experience at Rapid Honda was great! Hamdija was helpful, knowledgeable and professional throughout the whole process. More

by ajohnst15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hamdija and our team met your expectations. Thank you again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

This was not a good experience. I felt like I was not listened to and too much pressure from the salesman and I felt things were not explained as to the extra costs and feel I was l More

by draekraft
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Roy Lacey, Roger Thomas
Report | Print
Jun 09, 2022 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jun 09, 2022 -

draekraft responded

Since you asked again, iwill let you know what would be more fair on the pricing of this car .to me.. I am not expecting that anything will happen, but I do feel like I've been charged for things are not right,. The largess charge is the fee or as stated on the invoice the HD accessories, of $1,500 for the increase of the car expense, as the finance person explained it. I bought this car in May, I was told that it's gone up $500 in June. This should not have anything to do with the car I got. I wish I would have had the Manufactures suggested Retail Price. of $28,580 shown to me when I asked for it. Roger Thomas just said it's 29,000. I feel I already paid $420 more just by being told it was $29,000. I did not need Low Jack, Diamond Fusion and Auto Butler one time use of $499. I talked to RogerThomas early on the day after I bought the car and was told everything was already put on the car and I could not cancel those extras.. I am wondering if it was on this car before I even bought it. I was in the shop, yesterday, to pick up my license plates. I talked to the finance person so I feel nothing will be done about the extra $1,500 that was charged for no real reason other than for this dealer to make more money. I told Roger Thomas that he was a good salesman after I bought what I did. He took it as a compliment, it was not meant that way.

June 02, 2022

Great service, l was able to get a rental car and my car was fixed. More

by cnyantika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Jun 02, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. Shawn and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 02, 2022

Great experience, jon and team was very helpful in purchasing a vehicle and helped after the purchase was done as well. More

by clarabera123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jon Dahl, Hamdija Mustafic
Report | Print
Jun 02, 2022 -

Rapids Honda responded

We are very happy to hear Jon and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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