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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

June 07, 2022

Excellent salesman. Paperwork took awhile! Wish it was a quicker process. Overall good experience though! More

by j.dalton2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex pint
Jun 07, 2022 -

Rapids Honda responded

Thank you so much for your feedback, and for choosing Rapids Honda! We hope you enjoy your new vehicle. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

My experience with Rapid Honda was good, Roger was easy to work with and quick to respond to questions/concerns. Thank you. More

by kathyb1
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Jun 07, 2022 -

Rapids Honda responded

Thank you so much for your excellent review, Kathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

Bought there in January of 2022 and was in for my first service apptmt this week. Talked to my sales rep Joel and he helped with getting it lined up and all went very well. Great folks. More

by Yorktown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Joel Bringle
Jun 09, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 06, 2022

We were told our vehicle would only take 2 hours to detail but then was told it would take 5. After the 5 hours there was a pumpkin seed on the floor, dirt on the back of the seat, all the door jams w More

by jkhanson211
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Jun 10, 2022 -

Rapids Honda responded

Thank you for your review. We're sorry you didn't have the 5-star experience we strive for, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We aim to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 06, 2022

Jonathan was wonderful and knowledgeable about the Honda Accord I was interested in. I do wish I got more for my trade in but overall I am quite pleased. Marlin in the Service Department was great and took More

by mmeyer160089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Roy Lacey, Marlin Haney, Jon Dahl, Bob Wiener
Jun 07, 2022 -

Rapids Honda responded

Congratulations on your new Honda Accord! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2022

My experience at Rapid Honda was great! Was able to get oil change and tire rotation quick and efficient. Thanks:) More

by cjczech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Jun 06, 2022 -

Rapids Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2022

They are wonderful they have always fixed my cars when I come in thanks you More

by andysilverman38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Hollenbeck
Jun 06, 2022 -

Rapids Honda responded

Andy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2022

Myles is an excellent salesperson. He was so kind and helpful! Bob made the finance process so easy! I love my new CRV and couldn’t be happier. More

by Anita Wiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Myles Van Den Boom, Bob Wiener
Jun 06, 2022 -

Rapids Honda responded

Thank you, Anita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2022

Very pleasant sales person. Finance mgr very helpful and easy to deal with. Takes care of their customers. More

by bbridgem7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jon Dahl, Dawson McCarthy
Jun 06, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

Very happy with sales service! Only setback was getting the car detailed on time. However, it was incredibly busy and they did a great detail job on the car. Worth the extra tim More

by jen.arens.2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Jun 03, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Jen. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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