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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

June 08, 2022

Marlin was awesome. My car looks beautiful. The rims were done to perfection. Love the professionalism and friendliness. More

by mmeyer160089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Marlin Haney
Jun 09, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 08, 2022

Thank you, Marlon is great and always goes above and beyond. Thank you very much More

by crill.jennyanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jun 09, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 08, 2022

I love rapid Honda service. His Honda service is awesome. Also, his teammates, workers , agent and manager everyone is great there. Their behavior is also very respectful. Every More

by nabinkumarsharma50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Luu, Logan Nelsen
Jun 09, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rapids Honda. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 08, 2022

I am thankful that Rapids Honda is close to my home now as I had to travel many more miles from home for servicing my other Honda vehicles. I bought a new Honda Odyssey from Rapids Honda the first week thi More

by jimmytfoust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Chad Zastrow, Shawn Richter, Bob Wiener
Jun 09, 2022 -

Rapids Honda responded

Thank you for the kind words for our sales and service departments! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 08, 2022

good customer care, but I do wish they offered a shuttle service I was given a non-excuse the other day saying it's due to covid. They had that shuttle service at the height of covid. Makes me feel like Im More

by Asotob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Jun 09, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to provide good customer care, and I apologize for the lack of shuttle. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

Easy service. Was able to get in and out. Wait was minimum which was good. More

by theojekwi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jun 07, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

Excellent salesman. Paperwork took awhile! Wish it was a quicker process. Overall good experience though! More

by j.dalton2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex pint
Jun 07, 2022 -

Rapids Honda responded

Thank you so much for your feedback, and for choosing Rapids Honda! We hope you enjoy your new vehicle. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

My experience with Rapid Honda was good, Roger was easy to work with and quick to respond to questions/concerns. Thank you. More

by kathyb1
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Jun 07, 2022 -

Rapids Honda responded

Thank you so much for your excellent review, Kathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2022

Bought there in January of 2022 and was in for my first service apptmt this week. Talked to my sales rep Joel and he helped with getting it lined up and all went very well. Great folks. More

by Yorktown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Joel Bringle
Jun 09, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 06, 2022

We were told our vehicle would only take 2 hours to detail but then was told it would take 5. After the 5 hours there was a pumpkin seed on the floor, dirt on the back of the seat, all the door jams w More

by jkhanson211
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Jun 10, 2022 -

Rapids Honda responded

Thank you for your review. We're sorry you didn't have the 5-star experience we strive for, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We aim to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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