Rapids Honda

The staff was great they processed the paperwork extremely quickly. All the personnel were awesome. extremely quickly. All the personnel were awesome. More

had an auto butler reapplication appointment. my car interior, and exterior after the procedure was dirtier than when it was dropped off. disappointed my car interior, and exterior after the procedure was dirtier than when it was dropped off. disappointed More

I want to thank Rapids Honda for reminding me how deceptive a Dealership can be, with all the New cars I have bought, add on's were explained in detail, not here, they just add them on and you can't deceptive a Dealership can be, with all the New cars I have bought, add on's were explained in detail, not here, they just add them on and you can't cancel or remove. I have had Auto Butler in the past and it is a Rip Off, I left a Message for Roy Lacey The General Manager of the Store to discuss this considering I got Nowhere with sales, He never returned my call. The practice of this Franchise in Chicago does this, Dealing with Scott Anderson about the overcharge for Floor mats, I finally got a refund for the Floor mats they charged me $499, in the parts dept they were 199 plus tax. When I reached out to Honda America they basically said Pack Sand, I will not refer or purchase another vehicle from these Crooks. When I go in for the Auto Butler service I will be standing in the shop watching the process but I believe they will spray a little wax on and wipe it off, we will see. In closing be sure to review what you sign, or just take your business elsewhere, Like Friendly Chevrolet or White bear Superstore. More

Pushy to add on stuff that you don't want or need. Will not go back. Only thing that was great was the sales person. Will not go back. Only thing that was great was the sales person. More

Need improvement customer service and help customers on time at least give proper response fulfil costomer need time at least give proper response fulfil costomer need More

I got a truck from them they said they would fix the problem by the next day that was Thursday it’s now Tuesday. And the sales men does not call back with in 2 days of a call problem by the next day that was Thursday it’s now Tuesday. And the sales men does not call back with in 2 days of a call More

The service was efficient and through! The staff explained the service provided well. Good coffee while waiting! The staff explained the service provided well. Good coffee while waiting! More

Pleasant to work with and very friendly. Our salesman was very willing to help us anyway he could. Our salesman was very willing to help us anyway he could. More

Good experience buying and the service department was great about getting me checked in quick and explaining everything. great about getting me checked in quick and explaining everything. More

Always appreciate the professionalism and communication of the service staff. From making the appointment to paying the bill I felt well treated and respected. of the service staff. From making the appointment to paying the bill I felt well treated and respected. More