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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

February 19, 2022

Kristina was great to work with, She worked hard to obtain answers to all of our questions and concerns. She stayed in touch and has followed up with us post purchase. More

by lehnen82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Feb 20, 2022 -

Rapids Honda responded

It's great to hear that Kristina was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 18, 2022

They take advantage of first time buyers. There were hidden costs in every single "add on" for the car. Tried calling back dozens of times but no one answered. Took them over a month for y ca More

by maxwell.schaller
Recommend Dealer
No
Employees Worked With
John Schuster
Mar 07, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate all customer feedback as it allows us to learn and make improvements. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Very kind and helpful staff! I have had experience with other dealerships and none of them compare to my experience at Rapids Honda. More

by mohammahdy9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Aida Lane
Feb 17, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Provides great service, information and friendly staff to work with! Always informative and willing to work with you. More

by bella_09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Feb 18, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

The process of getting our new vehicle was amazing! From inquiring online with Maddie, then buying with Roger, and paperwork with Joe, it was super smooth!! Marlin and the guys in service are amazing More

by Sam Mosher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pint, Katie Young, Roger Thomas, Maddie Campbell, Marlin Haney
Feb 18, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Myles handled everything very well. He called several times to let me know the status of the delivery and see if I had any questions after we got the van home. More

by denisewebber33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Feb 18, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

I have used Rapids Honda for oil changes and repairs. Each time I have been impressed with their friendly, efficient and helpful customer service. I will continue to service my vehicles at Rapids Honda. More

by srjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 18, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Chad took care of my appointment and huber ride in a timely and professional manner. More

by vsschmitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 18, 2022 -

Rapids Honda responded

It's fantastic to hear that Chad provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 16, 2022

New nice place,very good services and friendly staff,they care for everyone and everything! More

by 1900fani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Wade Gilbertson, Roger Thomas, Kristina Andriyesh, Joel Bringle, Kade Hemme, Logan Nelsen, Drake Thomas, John Schuster, Dawson McCarthy
Feb 16, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 16, 2022

The service received was excellent. Chad communicated when needed and provided the car as promised.. Thank you Rapid Honda for the great service More

by raysipe2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 16, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ray, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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