Back

Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,675 reviews

March 24, 2022

The amount of gamesmanship is ridiculous, and my salesperson spent most of the time complaining about politics. Not exactly what people want to hear when buying a car. More

by lemay.joey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Bringle, Angie Sauro
Apr 07, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

March 24, 2022

He wouldn’t check to see what my rattle was all about, but all else was fine, & I loved the car wash! More

by raeandmae315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 24, 2022

Everyone was friendly and kind. They were speedy. Service was on top of everything as well! More

by nataliecherne92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 25, 2022 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2022

Very friendly and welcoming staff when walking in the door. They are more than willing to work with you to buy the car you want. More

by cierranoelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Thomas, Bob Wiener
Mar 25, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 23, 2022

I was sold a car that after driving 3000 miles the transmission went out. (Had only 80,000 miles when tyranny went out) It took almost 2 weeks before the dealership would confirm that the $2500 warran More

by D
Recommend Dealer
No
Employees Worked With
Hamdija Mustafic, John Schuster
Apr 07, 2022 -

Rapids Honda responded

Deanna, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

March 22, 2022

Kristina was great at Rapids Honda. She called or texted me every week to give me an update on the production status of my new 2022 Honda CR-V. More

by iotusflower87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Mar 22, 2022 -

Rapids Honda responded

Thank you so much for your kind word for Kristina, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2022 Honda CR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

The moment we arrived at the dealership they was all welcoming. They made us comfortable and made the process smooth. Joel helped us and he made it a fun and easy process buying a vehicle. More

by kaylynjones07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bringle, Bob Wiener
Mar 22, 2022 -

Rapids Honda responded

Kaylyn, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Joel, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

Was in for an oil change. It was easy to schedule. In and out in 45 minutes. The shop was clean, as was the waiting area. More

by john.gamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 22, 2022 -

Rapids Honda responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

Everyone is very courteous and they are efficient and professional. The waiting and lounge rooms are very nice.l More

by jbehm_2000
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 22, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chad or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

Awesome people who don’t just let you sit there and wait alone while waiting fir psperwork More

by jolenekissner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Joel Bringle
Mar 22, 2022 -

Rapids Honda responded

Jolen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
29
...