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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

March 28, 2022

Rapids Honda has great customer service. Always friendly, helpful, and courteous. I never hesitate to return for service More

by jannickers88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Mar 29, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 27, 2022

Walked in service immediately, friendly, awesome service, answered all my questions, didn't worry about anything, fantastic! More

by pam.vonberge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Pam, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 27, 2022

Good service and smiles all the time . Explain clearly what my car need and I am satisfied More

by mileidy10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Jorge "Jorch" Espinosa, Wade Gilbertson, Kristina Andriyesh, Joel Bringle, Jon Dahl, Aida Lane, Dawson McCarthy, Omar Mohamed, Toua Lee
Mar 28, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2022

Friendly service, attentive to your needs, great deals for new and used purchases. Love this dealership! More

by lisaran68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2022

Overall experience was decent. Too much pressure to try to gouge price by pressuring about add on's to financing. Tried to add costs of add-ons that the dealership said that the ca More

by eric.m.peterson45
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Lacey, Myles Van Den Boom
Mar 27, 2022 -

eric.m.peterson45 responded

Frustrating to have such pressure for things I had stated I did not want. Very off putting!

March 25, 2022

Rapids Honda has EARNED my future business! The entire experience was wonderful and outside the typical image of a car dealership. I can not say enough good thing about my sales associate Roge More

by John Dooley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas, Bob Wiener
Mar 25, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Roger and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

Everyone at Rapids Honda was Amazing! We bought a CR-V and we love it!! More

by lindalag31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Mar 28, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

All of the employees at rapids honda were very helpful and easy to talk to. This was the best experience with a dealership I have ever had! More

by mw091215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

They sold me a car with a broken windshield and because I didn't notice it til I got home,they said it had to happen on my way home. The crack was at the bottom in the black area. They refused to replace it More

by pamkonieczk16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paige Thimmesch
Apr 11, 2022 -

Rapids Honda responded

Thank you for providing this feedback, Pam. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

Honest and Efficient. The best two words I have to describe Dawson and Rapids Honda More

by New Honda Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Dawson McCarthy, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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