Rapids Honda
Coon Rapids, MN
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Great price on CVR, poor performance on secondary sales. Ordered floor mats with vehicle, three weeks after purchase no floor mats. Called three times, same story twice, sorry they ( someone else’s fault of Ordered floor mats with vehicle, three weeks after purchase no floor mats. Called three times, same story twice, sorry they ( someone else’s fault of course) sent the mats to us instead of the purchaser. Once I told them to send them to me, nothing. More
Professional: Took care of every detail My wife and I went in knowing what we wanted, our sales person took the time to go over all aspects of the odyssey. So pleased with there thoughtfuln My wife and I went in knowing what we wanted, our sales person took the time to go over all aspects of the odyssey. So pleased with there thoughtfulness and thoroughness. More
Too soon to judge We had our HRV in for window tinting. It was to be completed the same day, it was not. The delay made it necessary to make time the next day to pick We had our HRV in for window tinting. It was to be completed the same day, it was not. The delay made it necessary to make time the next day to pick up the vehicle. The passenger window has bubbles which we are told to disappear as it cures. Time will tell if this is the case. Tinting is lighter than we expected, it wasn’t really explained how light or dark it would be at the time of purchase. More
Shop and look , but do NOT purchase here! Car shopping went well until I made the decision to purchase. Then, this became the worst retail experience I have ever had anywhere in the last 30 y Car shopping went well until I made the decision to purchase. Then, this became the worst retail experience I have ever had anywhere in the last 30 years. Apparently, this dealership intends to do business based on one-time only purchases - no repeat customers, no referrals. Based on my experience, I most certainly would NOT recommend anyone actually carrying out a purchase here. Going through this has had added fallout - I now have zero trust this dealership for service and will take my vehicle elsewhere. More
Best experience ever I really liked how relaxed the sales team were, no pressure, just very good information about options to purchase or finance. I was pleased with how I really liked how relaxed the sales team were, no pressure, just very good information about options to purchase or finance. I was pleased with how many vehicles we able to test before we chose. More
Fast and friendly I lost my credit card, inside my drivers side door They didn't find it but he was very friendly and even had me look for myself just in case. I lost my credit card, inside my drivers side door They didn't find it but he was very friendly and even had me look for myself just in case. More
great experience Really love the great customer service!! I would recommend this dealership to friends and family. I also love the free car washes; that is a nice add Really love the great customer service!! I would recommend this dealership to friends and family. I also love the free car washes; that is a nice added perk More