Rapids Honda

Fast and friendly When I showed up at the dealership I hadn't made up my mind on which model I wanted to purchase and had never purchased a Honda before. Jihan saw me l When I showed up at the dealership I hadn't made up my mind on which model I wanted to purchase and had never purchased a Honda before. Jihan saw me looking at cars and came over right away and started asking questions about my preferences. We walked around and looked at each tier of the different models I was interested in and she explained what more you get for your money per upgrade. There was a nice already customized Civic si displayed beautifully right out front and she offered me to test drive it. I instantly fell in love. She helped me trade in my old vehicle which was in rough shape to say the least and was very thorough through the financial part of the transaction. I had tons of questions and she rolled with the punches. Very happy about my experience with this Honda dealership and my dealer Jihan Moore. I will be back when I'm in the market for another Honda. More

Very smooth. Very easy process. Everyone was professional and very helpful. They answered all our questions and made sure we were satisfied with the purchase. A Very easy process. Everyone was professional and very helpful. They answered all our questions and made sure we were satisfied with the purchase. A great job. More

Happy customer! No pressure tactics were used felt comfortable and listened to from the moment our salesman shook our hands to welcome us to the last shake before we No pressure tactics were used felt comfortable and listened to from the moment our salesman shook our hands to welcome us to the last shake before we drove away in our new vehicle. We came in knowing what we wanted and Wade spent the time to get us just that. The horror stories of car salesmen is truly a myth when it comes to your dealership and Wade. Thanks and we look forward to years of positive relationship as we use your service dept and any future purchases More

Stressful Pressure to buy extras was strong. After saying no a few times attitude of sales was a bit rude. Had to buy an extra that I didn’t want(was put on car Pressure to buy extras was strong. After saying no a few times attitude of sales was a bit rude. Had to buy an extra that I didn’t want(was put on car already). More

Customer I really like the customer service I really appreciate the way he treated me excellent service I already bring one customer also bringing one more so I really like the customer service I really appreciate the way he treated me excellent service I already bring one customer also bringing one more soon More

Excellent service! Great service as soon as I walked in the door! Friendly, caring, helpful service. I'd definitely recommend others to check them out if looking for a n Great service as soon as I walked in the door! Friendly, caring, helpful service. I'd definitely recommend others to check them out if looking for a new vehicle. More

Good experience I worked with Brandon on buying my car, a beautiful 2018 Malibu He was courteous and professional. He was a pleasure to work with. I recommend him! I worked with Brandon on buying my car, a beautiful 2018 Malibu He was courteous and professional. He was a pleasure to work with. I recommend him! More

Good Customer Service The process took a while but that’s how it goes when you are purchasing/leasing a vehicle. Everyone there was amazing and very nice people. I didn’t f The process took a while but that’s how it goes when you are purchasing/leasing a vehicle. Everyone there was amazing and very nice people. I didn’t feel any pressure or forced to purchase anything extra. Recommend seeing Camryn at Rapids Honda!! More

Hate the negotiating process Just list the bottom line price, negotiate a fair trade, and close the deal. The 4 hour process with the sales manager is dreadful. Makes me want to Just list the bottom line price, negotiate a fair trade, and close the deal. The 4 hour process with the sales manager is dreadful. Makes me want to keep my vehicles forever. With a less painful process, I may upgrade every couple years Ps - I bought 2 vehicles in this visit More

Pretty easy process Only thing I would change about my experience.. is that I had to ask to see the car before even being asked to start signing papers. I was 90% sure I Only thing I would change about my experience.. is that I had to ask to see the car before even being asked to start signing papers. I was 90% sure I was buying the car but wanted to be 100% and I had to ask to test drive the car. More