Rapids Honda
Coon Rapids, MN
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Excellent customer service Service department worked vigorously to accommodate my intermittent problem, including a loaner at no cost so they could keep my vehicle overnight for Service department worked vigorously to accommodate my intermittent problem, including a loaner at no cost so they could keep my vehicle overnight for further evaluation. The problem was resolved to my complete satisfaction. More
Call ahead or drive in - always great service! Because it's true! We brought our 'breakfast sandwich' in while waiting for an oil change and the work was done before our breakfast! Fast service, Because it's true! We brought our 'breakfast sandwich' in while waiting for an oil change and the work was done before our breakfast! Fast service, great work! We'll be back again...with or without our food. More
New Ridgeline Worked out a great price and a very smooth delivery. Staff was on the ball and worked hard to make the sale happen. Very Happy with the whole experien Worked out a great price and a very smooth delivery. Staff was on the ball and worked hard to make the sale happen. Very Happy with the whole experience. More
They know how to the job They were really helpful And kind getting everything done quick. They helped me with the features of the car and doing all the financial stuff. They were really helpful And kind getting everything done quick. They helped me with the features of the car and doing all the financial stuff. More
Professional and personal I was directed and greeted with knowledgeable staff as soon as I entered the lot. Was able to have my recall taken care of at that time and topped it I was directed and greeted with knowledgeable staff as soon as I entered the lot. Was able to have my recall taken care of at that time and topped it off with a car wash. Staff was very helpful and informative. Great experience. More
Excellent Service! Recently purchased a vehicle from Jake Braun at Rapids Honda, best buying experience ever. Jake took the time to have everything ready so I could get Recently purchased a vehicle from Jake Braun at Rapids Honda, best buying experience ever. Jake took the time to have everything ready so I could get in and out of finance quick. Jake was knowledgeable and respectful of my busy schedule. I will be back again soon. More
Vehicle Recall Everything went smoothly, took half hour less than promised. Only gripe I have is they didn’t put steering wheel back to same position it was in when Everything went smoothly, took half hour less than promised. Only gripe I have is they didn’t put steering wheel back to same position it was in when I brought it in. No big deal, easy to adjust. More
Customer Oriented Service I had the best experience working with the Rapids Honda staff. All work was done in a timely manner with the highest quality. Customer service repre I had the best experience working with the Rapids Honda staff. All work was done in a timely manner with the highest quality. Customer service representatives are the best based on my many years of the Honda cars ownership. More
Maintenance Everyone that I have encountered at Rapids Honda have been very helpful, especially Steve Mackey and Steve Olson in the Service department. Jihan was Everyone that I have encountered at Rapids Honda have been very helpful, especially Steve Mackey and Steve Olson in the Service department. Jihan was also very knowledgeable and friendly to buy our car from. Would highly recommend. More
Tier Service Shane and his team were very accommodating and efficient. They were able to identify and solve the issue work with NDS and worked through all obstacle Shane and his team were very accommodating and efficient. They were able to identify and solve the issue work with NDS and worked through all obstacles. Nice job, everyone! More