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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

April 02, 2022

The service was fast, efficient and thorough. They explained what was done and what needed to be done the next time that I had regular service performed. More

by apt92149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Johnson
Apr 02, 2022 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2022

This was my first time at the dealership. I traded in my 2021 nissan muran platinum in. Toua was very helpful and met my expectations while explaining the process and offer me to give a tes More

by kengvang03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toua Lee
Apr 02, 2022 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2022

Everyone was great! I went here to buy a used car and Hamdija showed me that leasing a car would work better for me. He was right! More

by ogrensinlinolakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Hamdija Mustafic
Apr 04, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 01, 2022

The people at Rapids Honda were so easy to work with and really work together to make the deal happen. If my salesman wasn't there someone else was waiting for me to take care of me. And a plus, they had t More

by stanslady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Apr 02, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 01, 2022

Service was great and Kristina is Sales was amazing. Hoping to get my transmission cooler asap. More

by johnsonwon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Shane Stegeman, Kristina Andriyesh, Myles Van Den Boom, Marlin Haney, John Schuster, Angie Sauro, Bob Wiener
Apr 02, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 01, 2022

Issues on my vehicle kept going to service and point it out to technicians and they not fixing the problems. Kept telling me it was normal or deny it issues. If car have problems I'm going to say it does. More

by faqhome
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Nelson, Kenneth Chan
Apr 18, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

The service center does not know how to do their job right. They messed up my bottom plate and didn’t even want to help fix it. Customer service there are so unprofessional. Hanging up on customer and b More

by xeevue87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Morules, Brian Nordstrom, Jon Nguyen, Luke Khilans, Chase Hollenbeck, Andrew Nelson, Chris Lyles, Davis Luu, Travis Johnson, Marlin Haney
Apr 17, 2022 -

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

Service representative was very helpful and explained additional auto issues clearly. He initially helped me to find a spot in which I could join a Zoom meeting while waiting for my car. He provided me w More

by zeyer2839
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
Mar 31, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

Easy to work with! Very efficient sales team! Nice and friendly. The team took good care of me More

by jmelsness11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Myles Van Den Boom, Bob Wiener
Mar 31, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Myles, Bob, and Katie were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

Great dealership and wonderful people to work with. Worked with me and met my needs. More

by gabrielle_white88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson McCarthy, Bob Wiener
Apr 02, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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