Rapids Honda

An incredible experience. My wife and I needed a new car desperately. We looked around online for several weeks before deciding on Rapids Honda in Coon Rapids,MN. We had contac My wife and I needed a new car desperately. We looked around online for several weeks before deciding on Rapids Honda in Coon Rapids,MN. We had contacted the dealership ahead of our visit in regard to a financing offer I had gotten in the mail from Capital One. The fine folks at the dealership contacted me right away and we're very flexible in scheduling an appointment. We arrived at the dealer when they opened expecting to maybe see a few vehicles and get an idea of what we would qualify for for financing. An hour and a half later, we left driving our brand new (pre-owned) car home. Jacob and Nick at Rapids Honda were extremely professional, knowledgeable, and friendly. My wife and I were a bit apprehensive coming in as we hadn't purchased a newer vehicle before on our own and the experience we had could not have gone smoother. Jacob and Nick explained everything clearly and gave as a very good deal on our vehicle I will recommend Rapids Honda to everyone I know who is looking for a vehicle and plan to come back for all future vehicle buying needs. More

Patch a flat tire Austin was very professional and quoted the charge and then showed me where I could get a cup of coffee, restrooms and the tv with a remote Austin was very professional and quoted the charge and then showed me where I could get a cup of coffee, restrooms and the tv with a remote More

Recall fix Everyone there was super friendly and helpful! They did a super quick job and had my truck back to me in no time! Will definitely be back for other wo Everyone there was super friendly and helpful! They did a super quick job and had my truck back to me in no time! Will definitely be back for other work! More

Excellent purchase We were treated great and excellent service by all staff members. Love having this dealership close to our home and work for convenience. The new vehi We were treated great and excellent service by all staff members. Love having this dealership close to our home and work for convenience. The new vehicle is wonderful. More

great service Always friendly and ready to go the extra mile. They want to make sure everything is good for you. Always with smile and always ready to help. Always friendly and ready to go the extra mile. They want to make sure everything is good for you. Always with smile and always ready to help. More

Great customer service and FAST!! Usually when I go get an oil change somewhere, I carve out my afternoon because it’s going to take a while. Not true at Rapids Honda! I was in and out Usually when I go get an oil change somewhere, I carve out my afternoon because it’s going to take a while. Not true at Rapids Honda! I was in and out in under an hour! Steven Mackey was super accommodating (I was 20 minutes early for my appointment) and a pleasure to work with! Honestly, besides my amazing experience when I bought my car down in Florida at a Honda dealership, I’ve never had great service experiences. Steven Mackey, and the team at Rapids Honda have changed that perception for me, and for that- I Thank You! More

Friendly atmosphere Steve is nice and easy to work with. Vehicle was done right and on time. Would be nice to have cookies next to the coffee machine though. Steve is nice and easy to work with. Vehicle was done right and on time. Would be nice to have cookies next to the coffee machine though. More

Price negotiation process I purchased Honda CR and I love it. I got the price I wanted on it eventually, but it was bit of frustrating process. I brought my car in to see what I purchased Honda CR and I love it. I got the price I wanted on it eventually, but it was bit of frustrating process. I brought my car in to see what the trade-in value would be vs trying to sell it on my own. Also, I was looking at a discount that the deanship was willing to offer. I found it strange the sales manager Shane wanted to negotiate on the basis of a monthly car payment without showing the breakdown of the discount and the trade-in. Luckily, my salesperson Wade was very patient and presented the breakdown of price in a way that makes sense to me and helped me realize that the trade-in was not worth it at all. More

From the Quote to the drive home I give it a 10. Everything went smooth from the start with a quote from Maddie. The second we walked in the door Ryan stepped up and spent the rest of the time worki Everything went smooth from the start with a quote from Maddie. The second we walked in the door Ryan stepped up and spent the rest of the time working to get us in the Honda CRV we wanted. Everything was just great. Nick made sure the financing went fast as I have ever seen it. More

Excellent new vehicle purchase Very helpful, easy to deal with personnel. Transaction went very smoothly with no high pressure attempts to purchase undesired add on options. Beauti Very helpful, easy to deal with personnel. Transaction went very smoothly with no high pressure attempts to purchase undesired add on options. Beautiful new dealership in very clean condition. Would buy from again and recommend to friends. More