Rapids Honda

Great dealership along with great people! Every time I come into Rapids Honda it’s always a positive experiencing! Whether I am getting a car wash or an oil change, this place always leaves me Every time I come into Rapids Honda it’s always a positive experiencing! Whether I am getting a car wash or an oil change, this place always leaves me smiling! The staff is always friendly and willing to make sure I am happy and comfortable as well! The waiting areas are also really clean and nice. A great place to sit down, have a cup of coffee while waiting for your car! Service is always fast and efficient, even if I don’t have an appointment. Shawn my service advisor was friendly and also kept me updated on the status of my car. The sales team is also great, they are willing to work with anyone and find a solution for you! Would definitely recommend to anyone looking for a new car or to have maintenance performed! I am glad to be a part of the Rapids Honda family! More

came in for un unscheduled oil change. No problem. came in for un unscheduled oil change.. No problem they even rotated tires an stuff cause they knew I was going out of town. Wonderful job! came in for un unscheduled oil change.. No problem they even rotated tires an stuff cause they knew I was going out of town. Wonderful job! More

Definitely 5 Star Service! Both of my experiences at Rapids Honda were definitely 5 Star! November 15th is the second time Service Writer, Shane Stegeman, went above and beyond Both of my experiences at Rapids Honda were definitely 5 Star! November 15th is the second time Service Writer, Shane Stegeman, went above and beyond for me. Let me explain further. In June of 2019 I brought my car, 2018 Honda Civic, to Brookdale Honda for an oil change & tire rotation and there was a error in the mileage noted on my invoice. I called Brookdale Honda and they said they would correct the problem. That never happened. When I brought the car in for service on November 1st to Rapids Honda, I pointed out the error to Shane and showed him my previous invoices. He immediately corrected the error in the system. After my service was completed that same day I mentioned to Shane that I was having problems syncing my cell with with Blue Tooth etc. I further explained the problem and told him I was "frustrated". Shane took a few minutes and simply showed me the error of my ways! Again on November 15th I brought my car into Rapids Honda. I was distraught. I had backed out of the garage and broke off the passenger side mirror! Initially he told me that he would order the part and have it in a day or two and I could come back. Shane and another employee overhearing the conversation checked further and discovered that the part was in stock and it could be replaced the same day! Life doesn't get better! I am so very grateful to Shane for being so willing to always go above and beyond! More

Great experience This was my first time buying a car by myself and he was patient with me. He was very knowledgeable about the features of the various models. He gave This was my first time buying a car by myself and he was patient with me. He was very knowledgeable about the features of the various models. He gave me the time I needed to decide and it took me hours! More

Great People. Good Experience. My wife and I really enjoyed working with Ryan and Nick at Rapids Honda. We came in to find an SUV for our growing family and Ryan made sure we did ju My wife and I really enjoyed working with Ryan and Nick at Rapids Honda. We came in to find an SUV for our growing family and Ryan made sure we did just that. He took the time to listen to what we were looking for and showed us a bunch of different options that met our needs. Making a big decision like this is not the easiest thing for us, but Ryan never pressured us, was patient and answered all of our questions. We then worked with Nick on our financing and were pleasantly surprised at the speed at which we were able to finalize the details and get out of there. Nick knows his stuff and was a joy to work with. We can't wait to get our CR-V out on the road! More

Great Experience We traded for a pre-owned Chrysler minivan and the experience from start to finish was very satisfactory. The sales team, including Brandan and Kevin, We traded for a pre-owned Chrysler minivan and the experience from start to finish was very satisfactory. The sales team, including Brandan and Kevin, were very helpful and eager to earn our business. They listened to our wants and needs, and made a deal happen. More

Great customer service Brandon and Kevin were very helpful with the process. There was a small issue with the car and John got it fixed promptly. We were able to complete Brandon and Kevin were very helpful with the process. There was a small issue with the car and John got it fixed promptly. We were able to complete most of the paperwork remotely which meant less time sitting around the dealership. We love our new CRV. More

Great Experience Couldn't be happier with our experience with Rapids Honda. Great customer service Abby and Kevin were awesome to work with. They were friendly and kno Couldn't be happier with our experience with Rapids Honda. Great customer service Abby and Kevin were awesome to work with. They were friendly and knowledgeable. We did not feel pushed into anything. Abby went out of her way to make sure we got everything we asked for in a vehicle. More

New Odyssey purchase Great team to work with our family’s needs for a new minivan. They answered all of our questions and offered competitive pricing. I would highly recom Great team to work with our family’s needs for a new minivan. They answered all of our questions and offered competitive pricing. I would highly recommend Rapids Honda! More

Nice and clean facility with quick services! Came in for a quick oil change and was in/out in about 20 min. Which was much appreciated! Additionally, the facility was nice and clean with coffee Came in for a quick oil change and was in/out in about 20 min. Which was much appreciated! Additionally, the facility was nice and clean with coffee wifi and cable TV. More