Rapids Honda

Nice dealership Vehicle was serviced in a timely manner, oil change/tire rotation. Everyone was very pleasant to deal with and the only negative would be I wish they Vehicle was serviced in a timely manner, oil change/tire rotation. Everyone was very pleasant to deal with and the only negative would be I wish they would’ve reset the digital oil percentage service indicator for me. More

Fun experience A friendly staff that was willing to work with us to get to a payment we are comfortable with is the number one reason we had such a great experience. A friendly staff that was willing to work with us to get to a payment we are comfortable with is the number one reason we had such a great experience. We would absolutely use this dealership again in the future. More

Left the dealer with the car that I wanted and the plan I came in skepticle, Roger & Kevin helped me through all my questions (which were many) and I left happy and satisfied. Thank you so much! I came in skepticle, Roger & Kevin helped me through all my questions (which were many) and I left happy and satisfied. Thank you so much! More

First time Lese I have never bought or leased a new car so I was a little scared to do it alone. I was afraid I woud get pressured and jerked around. However, what I I have never bought or leased a new car so I was a little scared to do it alone. I was afraid I woud get pressured and jerked around. However, what I experienced was an afternoon of meeting some really nice people, having some funny conversations, getting all the information I wanted, and leaving with a brand new leased car with the exact options I wanted. Everyone was so nice and friendly. Several people came over to just say "Hello" to me and make sure I was getting what I needed. I never felt pressured or uncomfortable and I left feeling good about the transaction I had made. More

Issues noticed after getting home First visit was for an oil change. When exiting my garage (I had been home after the oil change for about an hour) I noticed several spot of fresh oil First visit was for an oil change. When exiting my garage (I had been home after the oil change for about an hour) I noticed several spot of fresh oil on my garage floor. Concerned, I check to be sure the new oil filter didn’t have fresh oil around the seal and that the oil cap was snug. After a day or two there was no more fresh oil on my garage floor. Just a clean up job. Spilled oil during the oil change must have been the culprit. Second visit was to replace (as per recall) the passenger side air bag and an oil change in my wife’s 2010 Fit. When she took it to work the following Monday she noticed the upper glove box opened/closed with some difficulty.. I took a look and saw right away that the dash board cover (that sits on top of the airbag) is bowing up right in the middle of the glove box causing the parts to rub together. I tried to press it down but stopped short not wanting to set off the airbag. Just grateful I had coupons for the oil changes. Attention to detail seems to be overlooked by the technicians. More

Service department I called Rapids Honda to see about some needed preventive maintenance that was necessary due to the higher mileage on my Accord and my regular dealers I called Rapids Honda to see about some needed preventive maintenance that was necessary due to the higher mileage on my Accord and my regular dealership, due to the length of time needed, was unwilling to assist me to get back and forth. Not so with Rapids Honda. I was connected with Chad Zastrow in the service department, who was a real pleasure to work with in resolving my issues. We made an appointment, he solved my transportation issues, made sure the price quoted was competitive and even saved me a good deal of money when it was found that I had forgotten that one of the issues had been completed a year prior. From first to last it was a very good experience and in the future I will be doing all my business with Rapids Honda. More

Good Service I came for a "test" visit after considering changing dealerships. Everything was perfect and I will now switch to Rapids. My service person, Shawn R I came for a "test" visit after considering changing dealerships. Everything was perfect and I will now switch to Rapids. My service person, Shawn Richter, was friendly, informative and did exactly what I requested in a very timely manner. My visit couldn't have gone better! More

Great Dealership to Work With Everyone that we worked with were great. Things were taken care of and ready for us when it was time to pick up our CR-V. If you are looking for a Everyone that we worked with were great. Things were taken care of and ready for us when it was time to pick up our CR-V. If you are looking for a Honda, I would recommend Rapids Honda. More

Awesome service Stopped in for service, they got me in the same day. They were very professional and were great to deal with ! I would highly recommend Stopped in for service, they got me in the same day. They were very professional and were great to deal with ! I would highly recommend More

Needed new car Came in for a test drive. Wasn't quite sure of make and model of car I wanted. Heard good reviews with Honda vehicles. I test drove the Honda Civic an Came in for a test drive. Wasn't quite sure of make and model of car I wanted. Heard good reviews with Honda vehicles. I test drove the Honda Civic and loved it a lot. The Happy Honda Days sale made this vehicle well worth the purchase and the sales and finance associates made my experience relatively easy and straightforward. More