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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
4.1
2,675 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

April 09, 2022

The deal started out on the right foot, but, then there was damage and it was agreed to fix the problem. I received a free rental while my car was being worked on. I suggest that the communication should More

by hgranger196259
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Roger Thomas, Marlin Haney
Report | Print
Apr 11, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We take all reviews seriously and will share your comments with the team. Thank you for your business. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 08, 2022

Great service, fast and efficient. I trust you will take good care of my vehicle More

by terry.ward123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
drew mechley
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Apr 08, 2022 -

Rapids Honda responded

Thank you so much for your excellent review, Terry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 07, 2022

They were helpful in trying to get us the best APR, deal, and the sale.. but just like most sales, once they got the deal done, I barely could get ahold of the salesman anymore. Barely any response to my ema More

by MV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drake Thomas
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Apr 24, 2022 -

Rapids Honda responded

Thank you for bringing this matter to our attention. Our goal is to make sure everyone that visits the dealership has a top notch experience, and we're sorry that we didn't meet that goal in this case. We hope to be able to turn this situation around for you once we get some more information. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Jake, my salesmen was very helpful, not pushy, and made my car purchase experience very pleasant. More

by melanie9hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Bob Wiener
Report | Print
Apr 06, 2022 -

Rapids Honda responded

Thank you! We are glad to hear you enjoyed your experience with Jake, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Always a great experience. Bought my vehicle here and have gotten it serviced here as well. Love it!! More

by emilykirwin01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Chad Zastrow, Marlin Haney, Joel Bringle, Drake Thomas, Bob Wiener
Report | Print
Apr 06, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Very friendly and helpful. Helped me understand exactly why products were useful to my life. More

by Jb88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed
Report | Print
Apr 06, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Shawn was pleasant, professional, and welcoming. Stress-free service experience with transparent pricing. Thank you Shawn! More

by gjgorence
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Apr 06, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Roger Thomas was very informative on the value of the car including why Costco had no value as far as a discount. More

by mauricesalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Bob Wiener
Report | Print
Apr 06, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 06, 2022

Very friendly, professional people helped my process the pay off of my auto lease. Beautiful building. More

by uvege001
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Report | Print
Apr 07, 2022 -

Rapids Honda responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 05, 2022

Very polite and helpful. Was told though that they had a shuttle to give me a ride home and back to Rapids Honda but when I got there, they said that there was no one availab More

by ssplanter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Apr 05, 2022 -

Rapids Honda responded

It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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