Rapids Honda
Coon Rapids, MN
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Lease of 2019 Honda Fit - New Made a lease. Wish I had asked to compare to purchasing in terms of overall payments, etc. Will see how 12,000 miles works with occasional long trip Made a lease. Wish I had asked to compare to purchasing in terms of overall payments, etc. Will see how 12,000 miles works with occasional long trips. Only slight regret. My hunch is we will be buying it after the lease is finished. Overall, a great experience. Some costs hidden so not sure I got the best deal. I understand how this works for the dealer. For the customer (not a frequent purchase anyone makes) it would be better to opt in to various add-ons rather than just being showed the bundled amount with pretty much every option available include. But there was no pressure, the car is great, thought the dealership was great and enjoyed working with Roger Thomas. Definitely a good guy. Probably standard concerns. We'll avail ourselves of the options. Might not have gotten them if we'd taken more time but being we have them, will enjoy them. This is basically what I typed in review from a different request by Honda. More
could have been smoother Was disappointed with what was said to be included and what wasn't. Should have been more accurate and up front. Had to plead a case to get where i wa Was disappointed with what was said to be included and what wasn't. Should have been more accurate and up front. Had to plead a case to get where i wanted to go. A slight hard sell compared to what could have been. More
The team was super easy to work with and went above and beyond for me. There were multiple choices for vehicles and had the exact one I wanted. beyond for me. There were multiple choices for vehicles and had the exact one I wanted. More
Early in our relationship I am just beginning to have a relationship with this dealership. The only thing that I didn't get from them was an estimated total cost of the service I am just beginning to have a relationship with this dealership. The only thing that I didn't get from them was an estimated total cost of the service. Otherwise everything was excellent. More
the team was very helpful and professional First I worked with Abby Stanek and bought four tires, and completed a few maintenance minders on my 2011 CRV and she was very helpful. Also worked w First I worked with Abby Stanek and bought four tires, and completed a few maintenance minders on my 2011 CRV and she was very helpful. Also worked with Austin Chanhdara and Steve Olson on a few more items, and they were also very helpful. More
Fast service, even after snow covering cars. Beautiful facility, great service. Short wait times when going through buying process, much appreciated as my wife wasn't feeling well. Wade Gilbertso Beautiful facility, great service. Short wait times when going through buying process, much appreciated as my wife wasn't feeling well. Wade Gilbertson did a fine job. Great benefit packages, car washes, oil changes, etc. More
Great The people I worked with were fantastic. There was a glitch along the way. They handled it in a very professional manner and were willing to work wi The people I worked with were fantastic. There was a glitch along the way. They handled it in a very professional manner and were willing to work with me within my capabilities financially. They really wanted to make things work for me. More
2020 HONDA PILOT Wade was very helpful. He took his time to go over my options, vehicle features, loan. Highly recommend. The team was also very helpful with expla Wade was very helpful. He took his time to go over my options, vehicle features, loan. Highly recommend. The team was also very helpful with explaining warranty and helping me choose the best package. Thank you all. -Melissa More
Purchase of a new car Wade, Nick & John along with the entire team at Rapids Honda did an amazing job and exceeded my expectations. Will recommend this customer experience Wade, Nick & John along with the entire team at Rapids Honda did an amazing job and exceeded my expectations. Will recommend this customer experience to many others. More
New Honda HR-V Went in for a used car. Realized that it didn’t have features that I wanted. Got a good deal on my trade. I would recommend this dealership. Went in for a used car. Realized that it didn’t have features that I wanted. Got a good deal on my trade. I would recommend this dealership. More