Rapids Honda

This was my first visit to Rapid Honda. It was a very good visit. Shane Stegeman was my service writer he is awesome! Brian Nordstrom was my Technician he also was awesome. These two guys will be the on good visit. Shane Stegeman was my service writer he is awesome! Brian Nordstrom was my Technician he also was awesome. These two guys will be the ones I contact going forward for service More

Perfect service Tops, everyone who helped me on the servicing of my Honda was attentive, prompt and thorugh. Thank you for providing such great service every time I Tops, everyone who helped me on the servicing of my Honda was attentive, prompt and thorugh. Thank you for providing such great service every time I come in. More

Honda CR-V Service Visit The requested service items were completed in a timely fashon. A problem with the rear wiper blade was detected and corrected. The customer waiting ar The requested service items were completed in a timely fashon. A problem with the rear wiper blade was detected and corrected. The customer waiting area is very nice. More

Rapids Honda is close to my house so it’s a no brainer as far as getting service done.Austin kept me informed of the progress of when my vehicle would be finished. far as getting service done.Austin kept me informed of the progress of when my vehicle would be finished. More

Thank you! I had a wonderful experience With Rapids Honda & everyone was helpful, understanding, and the best part I was not pressured. Thank you for all your help Jolene! & everyone was helpful, understanding, and the best part I was not pressured. Thank you for all your help Jolene! More

When we walked in, no one greeted us. Everyone just stopped and stared at us from all directions. No one said anything. Seriously. Just stared at us. The only reason we finally interacted with someone stopped and stared at us from all directions. No one said anything. Seriously. Just stared at us. The only reason we finally interacted with someone is because we needed the restroom. Wade proceeded to help us. We knew which cars we wanted to look at. He then pushed that we should try a Lincoln you had. When we test drove it, there was a reader for clearing codes sitting on the console. Then when we test drove it the car began to shake and the check engine light came on twice. He kept trying to sell us this one for some reason. Even after we stated we did not want it. He did his job as he was supposed to I guess but I didn’t like the feeling I got. In the end we took the car we came in for. When we brought the information to the credit union, we were told you were selling the car for more than what it said it was worth. I didn’t want to argue it at that point and just came in and paid. I am a very loyal costumer and will always come back as long as I feel like ppl are truthful. I really just did not trust the feel of your location. It is already an uncomfortable feeling when you are shopping for cars. More

Very friendly, courteous - Chad did a great job keeping me informed on when the service on my vehicle would be completed, and asked if I had questions when I got there and before I left me informed on when the service on my vehicle would be completed, and asked if I had questions when I got there and before I left More

My sales person (Ryan) was very helpful and knowledgeable. Shane was very good as well. And Roy even came over and introduced himself. Very welcoming and helpful people knowledgeable. Shane was very good as well. And Roy even came over and introduced himself. Very welcoming and helpful people More

I came to Rapid Honda for an oil change and tire rotation. Shane was my service advisor and made sure I wasn't there too long. Thank you for letting me get on with my day. rotation. Shane was my service advisor and made sure I wasn't there too long. Thank you for letting me get on with my day. More

Good experience. First time here for a synthetic oil change. Very thorough and ethical. Love the new building and the able to see the service shop. change. Very thorough and ethical. Love the new building and the able to see the service shop. More