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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

January 17, 2020

Perfect service Tops, everyone who helped me on the servicing of my Honda was attentive, prompt and thorugh. Thank you for providing such great service every time I More

by cepete1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Chad Zastrow
Jan 18, 2020 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2020

Honda CR-V Service Visit The requested service items were completed in a timely fashon. A problem with the rear wiper blade was detected and corrected. The customer waiting ar More

by brunsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
Jan 18, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 16, 2020

Rapids Honda is close to my house so it’s a no brainer as far as getting service done.Austin kept me informed of the progress of when my vehicle would be finished. More

by RICKSWITZER
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Jan 16, 2020 -

Rapids Honda responded

Thank you for the excellent review, Rick. It's great to hear that Austin was able to keep you up to speed and deliver an awesome customer service experience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 16, 2020

Thank you! I had a wonderful experience With Rapids Honda & everyone was helpful, understanding, and the best part I was not pressured. Thank you for all your help Jolene! More

by tamshator3
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jolene Nguyen
Jan 17, 2020 -

Rapids Honda responded

Thank you for the great review and rating! We're thrilled to hear that Roy, Katie, and Jolene were able to provide such great service and get you on the road quickly. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 15, 2020

When we walked in, no one greeted us. Everyone just stopped and stared at us from all directions. No one said anything. Seriously. Just stared at us. The only reason we finally interacted with someone More

by lacyhinson
Recommend Dealer
No
Employees Worked With
Wade Gilbertson, Kevin Kue
Jan 30, 2020 -

Rapids Honda responded

Hi Lacy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to discuss your visit further, please feel free to reach out directly. Regards, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

Very friendly, courteous - Chad did a great job keeping me informed on when the service on my vehicle would be completed, and asked if I had questions when I got there and before I left More

by cheryl.bennek
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 14, 2020 -

Rapids Honda responded

Thank you for sharing your review! It's a pleasure to know that Chad provided you with such excellent assistance. We hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

My sales person (Ryan) was very helpful and knowledgeable. Shane was very good as well. And Roy even came over and introduced himself. Very welcoming and helpful people More

by mattesonbret
Recommend Dealer
Yes
Employees Worked With
Sirens with Finance was very nice as well, Roy Lacey, Jihan Moore, Ryan Sangren
Jan 14, 2020 -

Rapids Honda responded

It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

I came to Rapid Honda for an oil change and tire rotation. Shane was my service advisor and made sure I wasn't there too long. Thank you for letting me get on with my day. More

by ljdanielson1662
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Jan 14, 2020 -

Rapids Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Shane was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

Good experience. First time here for a synthetic oil change. Very thorough and ethical. Love the new building and the able to see the service shop. More

by KSOMSAMOUTH
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Jan 14, 2020 -

Rapids Honda responded

Thanks for the great review! We're happy to hear that Shane was able to get you taken care of and that you enjoyed the new building! We hope to see you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2020

Lease of 2019 Honda Fit - New Made a lease. Wish I had asked to compare to purchasing in terms of overall payments, etc. Will see how 12,000 miles works with occasional long trip More

by daveenghusen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcdonald, Roger Thomas
Jan 12, 2020 -

Rapids Honda responded

Dave, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! From Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

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