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Rapids Honda
Coon Rapids, MN
2,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 12, 2022
I visited this dealership for maintenance on my car. This survey seems to be oriented towards a vehicle purchase so it does not really reflect my reason for being there. This survey seems to be oriented towards a vehicle purchase so it does not really reflect my reason for being there. More
by jackltitus
Verified CustomerEmployees Worked With
Shawn Richter
April 11, 2022
I bought Pilot here. The tech didn't put my oil cap back on and I found it after 3 weeks. I moved 100 miles away and don't want to drive back, but the service advisor who The tech didn't put my oil cap back on and I found it after 3 weeks. I moved 100 miles away and don't want to drive back, but the service advisor who picked up the phone refused to do anything for me except I drive the car back and they take a look. Pay extra attention when you do service here. Extremely disappointed. --Edit: My service advisor Marlin Haney reached out to me and offered reimbursement if there is any for me to go to local dealer while there was actually no charge. He also offered me next free oil change and cleaning/rental. More
by zhaozong fan
Employees Worked With
Marlin Haney
April 11, 2022
not good tried asking questions about my recently purchased Honda Odyssey and couldn't get some one to call me back about my brakes. the service guy Drew Mechley said his supervisor would call me wit purchased Honda Odyssey and couldn't get some one to call me back about my brakes. the service guy Drew Mechley said his supervisor would call me with some answers. NEVER HERD FROM ANYBODY. More
by Tom Taillefer
Employees Worked With
DREW Mechley
April 11, 2022
This is my go to dealership. Comfortable waiting areas with TV, coffee, and even a game room for kids. Best of all, they wash your car when it's done. Ask for Drew Mechley. V Comfortable waiting areas with TV, coffee, and even a game room for kids. Best of all, they wash your car when it's done. Ask for Drew Mechley. Very nice service advisor. More
by jasonha30
Employees Worked With
Drew Mechley
April 10, 2022
This dealer had too many up sales that sai they we require. After many arguments we removed the unnecessary options. We were not treated with respect. We have purchased many cars from different deal require. After many arguments we removed the unnecessary options. We were not treated with respect. We have purchased many cars from different dealerships and NEVER experienced this kind of treatment. We also caught the in Lies regarding where they had to get the car. Also we caught $1000.00 that was on the cost for no reason, they said it was a mistake. Really? We would never get another car from that dealership. They sai they only started 3 years ago, well, they are off to a bad start x More
by xeonkopp
Employees Worked With
The man who filled out the loan, super bad c, Katie Young, Wade Gilbertson
April 10, 2022
Marlin ensure that my concerns were addressed and he was on top of calling me when my car was done with the oil change and he walked me through the services that was completed by the mechanic. on top of calling me when my car was done with the oil change and he walked me through the services that was completed by the mechanic. More
by CHENGLEE13
Employees Worked With
Marlin Haney
April 10, 2022
Maintenance always on point. Service agents always friendly; waiting area clean and comfortable, there is free coffee machine and snacks Service agents always friendly; waiting area clean and comfortable, there is free coffee machine and snacks More
by c.cordero
Employees Worked With
Drew Mechley, Dawson McCarthy
April 09, 2022
I think the dealer is good, personally I recommend this dealership for future buying a car. dealership for future buying a car. More
by ferhansufiyan
Employees Worked With
Jake Braun, Wade Gilbertson, Kristina Andriyesh, Myles Van Den Boom, Joel Bringle, Jon Dahl, Logan Nelsen, Hamdija Mustafic, Aida Lane, Omar Mohamed
April 09, 2022
Found some of the extra things my car has after getting home with it. The salesperson didn't inform me of these things. It seems like he should be more familiar with the products. He also added a bunch home with it. The salesperson didn't inform me of these things. It seems like he should be more familiar with the products. He also added a bunch of stuff to the sale, which I refused, and I had to work to get him to remove it. Still some on it. Still waiting for some of the services to be scheduled to be done. Things I shouldn't have to pay for. Seems sketchy to me. More
by jodi_napiorkowski
Employees Worked With
Logan Nelsen
