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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

February 27, 2020

Shane, Chad, John & then Chen from car detail did great. Thank you all for your assertiveness and quick resolution of fixing my tire. They all deserve much recognition and bonus. More

by WIN
Recommend Dealer
Yes
Employees Worked With
Shane, Chad,Chen, John Cook
Feb 27, 2020 -

Rapids Honda responded

Win, We are so glad that we had the opportunity to work with you, and that Shane, Chad, John, and Chen could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

great, quick service I'm so glad that there is now a Honda dealership closer to my home! The facility is beautiful and the service was quick. I was able to use a discount More

by kristin.n.mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Feb 26, 2020 -

Rapids Honda responded

Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

Love the staffs, the car, and the service! Rapids Honda is awesome! Keep it up you guys. Brandon was really helpful when it came to selecting the perfect car for you. Don’t be afraid to ask Kevin Kue about More

by Sherman
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Brandon Thao
Feb 26, 2020 -

Rapids Honda responded

Hi Sherman, Thank you so much for your excellent review! We are so glad that Brandon had the opportunity to help you choose the perfect car, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

Warranty work First time to Rapids Honda with my recently purchased used Ridgeline. Service was great and the work was done same day with no issues. Great job! More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Feb 27, 2020 -

Rapids Honda responded

Hey Scott, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ridgeline! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2020

Painless and information was direct. Good helpI was Painless and information was direct. Good help I was treated professional and very clear on making this work for me. This is my 4 TH Honda. More

by terri.tecl21
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Isaac Lee, Austin Chandara
Feb 25, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Honda! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2020

Beautiful facility! Staff was friendly. Roger in sales put us into the proper car, actually saved us a lot of money.nick was great in financing. More

by jrmack2388
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Roger Thomas
Feb 25, 2020 -

Rapids Honda responded

Hi, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Roger and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2020

The employees on the phone and in the service department were courteous and helpful. The work was done on time and I really appreciated the car wash. More

by jldavis18
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 26, 2020 -

Rapids Honda responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2020

I don’t trust the service department!Heard most came I don’t trust the service department! Heard most came from Brookdale Honda. I refuse to take my vehicle there! I took it to Buerkle Honda even thoug More

by Kagee17
Recommend Dealer
No
Employees Worked With
Steven Mackey, Shawn Richter
Mar 13, 2020 -

Rapids Honda responded

Hi, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2020

Very friendly staff, made me feel comfortable The staff at Rapids Honda made me feel comfortable and helped me through the process. Our salesman was friendly and very helpful, had my best interest More

by rodneymrhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in sales, Nick Mcdonald, Austin Chandara
Feb 25, 2020 -

Rapids Honda responded

Rodney, Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2020

Did not specify I wanted synthetic oil. Oil change was done with synthetic oil and up charged for the oil. It's a high mileage van that doesnt need special oil. Never will I use Rapids Honda service ever More

by seva612
Recommend Dealer
No
Employees Worked With
Shawn Richter
Mar 12, 2020 -

Rapids Honda responded

We apologize for the lack of communication and will work with our staff to ensure better communication in the future. Thank you for bringing this to our attention, we hope you will give Rapids Honda another chance to do better! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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