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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

March 04, 2020

Service person counseled me throught a major repair. Very helpful, understanding and professional. Made the huge expense a bit easier to cope with. I find the shop location to be much more convenient More

by karlalouise
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Mar 05, 2020 -

Rapids Honda responded

Thank you, Karla, for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 04, 2020

Great experience Always treated very well, and work is completed in a timely manner. Prior to Rapids Honda opening I worked with Chad Zastrow and Shane Stegeman at Br More

by sullivd991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 04, 2020 -

Rapids Honda responded

Thank you for sharing your thoughts! We are happy to hear that you enjoyed working Chad and hope to see you again here at Rapids Honda. Best, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2020

Service for vehicle was as promised and on time. Service staff friendly and customer service oriented. No problems or issues. Everything delivered as promise More

by pronza0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Mar 02, 2020 -

Rapids Honda responded

Thank you, Pronza, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2020

Horrible customer service before and after sale. I can easily list a dozen incidents showing what a waste of time they are. Will never recommend. More

by rachelliners
Recommend Dealer
No
Employees Worked With
Cash Register, and license plates. Can't remember names., Kevin Kue, Roger Thomas, Kenneth Chan
Mar 19, 2020 -

Rapids Honda responded

Hi, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2020

I liked the quick response from Amanda who also provided what I think is a really very very good price. Thx 4 making this easy. More

by rpsm2002
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun, Kevin Kue, Amanda Molitor
Mar 03, 2020 -

Rapids Honda responded

Hi, We are very happy to have provided you with such a positive experience with Amanda! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2020

Was fantastic I went for oil change and received great service. I spoke with Christina while waiting and may consider buying a new car in the future. More

by Moses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 03, 2020 -

Rapids Honda responded

Hi Moses, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2020

Most honest workers! Very nice! Got a great car! I'm VERY happy!! I almost left without a vehicle cause I was sad about the car I went for, but they found me an even better car in my price range. I've never More

by neumannvannah23
Recommend Dealer
Yes
Employees Worked With
Eric , Katie Young, Kevin Kue
Mar 03, 2020 -

Rapids Honda responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 01, 2020

Fantastic and fast service and everyone is friendly and helpful! Waiting area and restroom is very clean. Everything is made easy there. Love my car. More

by kayvertina
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jolene Nguyen, Shawn Richter
Mar 01, 2020 -

Rapids Honda responded

Hi Kay, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 29, 2020

Wonderful dealership with great people. The buy was easy without pressure, always felt comfortable stating my needs. Would recommend to anyone without hesitation. Love the car! More

by gchend
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Nick Mcdonald, Wade Gilbertson, Chad Zastrow
Mar 01, 2020 -

Rapids Honda responded

We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 28, 2020

Really really pleased with the full experience. I'd recommend them! Eric was great, perfect 10 and helped with my time constraints and went aboveand beyond expectations. My lone complaint is related to More

by Xfactor
Recommend Dealer
Yes
Employees Worked With
Eric Mulvhill, John Yangwel, Nick Mcdonald
Feb 28, 2020 -

Rapids Honda responded

Thank you for sharing your review! Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. If there is anything you would like to discuss, or if we can clear up any issues, please feel free to reach out to us directly. Thank you again for choosing Rapids Honda, we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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