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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

March 18, 2020

Great, clean dealership that made for an easy purchase Was met by Ryan at the door, and was treated great the entire time. Ryan was very informative and if he didn't know an answer, he went and found out. More

by mike.diazjr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Mickelson
Mar 18, 2020 -

Rapids Honda responded

Thanks for this great review, Mike. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2020

This is a great dealership and has people working with or for them who are truely personable. I stopped in for an oil change using a coupon they had supplied and was warmly welcomed and my Pilot was service More

by davem5
Recommend Dealer
Yes
Employees Worked With
Davis Luu, Shane Stegeman
Mar 17, 2020 -

Rapids Honda responded

Hello Dave, Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with our service department, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2020

Clean and on time with my service visit. Hostess type girl walking around did not do good job explaining her role. Felt a little creepy. More

by wtrowbridge76
Recommend Dealer
No
Employees Worked With
Shawn Richter
Mar 31, 2020 -

Rapids Honda responded

Hi, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Ken Grantwit (952) 207-7887 kgrantwit@rapidshonda.com

March 16, 2020

Have been working to bring a recently purchased, somewhat maintenance neglected '08 CR-V - with a handful of issues, but otherwise in reasonable shape - up to date maintenance-wise for my college age daught More

by cbm
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, John Vang
Mar 17, 2020 -

Rapids Honda responded

Hi, It's fantastic to hear that our staff provided you with great customer service while determining the maintenance needs of your daughter's vehicle. We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 13, 2020

Ryan was very informative and helpful in picking out the right vehicle for us. He made sure we bought one with the features we were looking for but also keeping the price close to our budget. Finance was More

by toddswanson09
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Ryan Mickelson
Mar 13, 2020 -

Rapids Honda responded

Todd, Thank you for your business and for this review. We're happy to hear Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 12, 2020

Great! Roger Thomas was so helpful. I came in thinking I was going to buy a new vehicle. He took the time to explore my options and I ended up leasing. Wh More

by lauraerickson61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Mar 12, 2020 -

Rapids Honda responded

Congratulations on your new lease! We appreciate your business and are so happy that Thomas was able to get you the perfect Honda Civic. We look forward to seeing you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 12, 2020

No Hassles! I was in and out with no hassles, nice folks to work with. Explained all the work and gave a price estimate. will be back More

by bfergason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 12, 2020 -

Rapids Honda responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 12, 2020

Excellent customer service! I was provided a ride home right away and I was picked up when completed. The sceduled work was completed is a shorter time than expected. More

by tracy.hoger64
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 12, 2020 -

Rapids Honda responded

Hi Tracy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! If you have any questions or comments in the future, please feel free to contact us. Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 12, 2020

They were very professional and fixed an issue that happened during a service appointment. They were very efficient, kind and provided a full customer satisfaction service! More

by serenitytoday59
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Mar 13, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review and for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can be of further assistance. We thank you for choosing Rapids Honda!

March 11, 2020

Wonderful dealership, customer service was amazing!! Every person I came in to contact with was super nice, helpful, and willing to go the extra mile! More

by samflood1952
Recommend Dealer
Yes
Employees Worked With
Russ, Shane , Roy Lacey, John Yangwel, Kevin Kue, John Thor, Brandon Thao
Mar 11, 2020 -

Rapids Honda responded

Sam, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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