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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

March 26, 2020

Excellent Ryan was most kind and very helpful, he answered all of my concerns and walked me thru my car, asked me if I understood everything More

by 32797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Ryan Mickelson
Mar 26, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2020

Friendly and easy to work with-met our needs in a prompt and considerate way. Finance was quick and smart- I love my new (used) civic! More

by Happy 3-Honda customer
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Wade Gilbertson, Kevin Kue
Mar 26, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2020

oil change and spring tune All the staff I interacted were friendly and service was super fast today. I was in and out in less than an hour and even got a car wash More

by susan29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 26, 2020 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2020

Great service Chad was great to work with. He figured out the issue and fixed it promptly, and made sure I wouldn't be stranded in the meantime. Friendly and helpfu More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 27, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted that Chad was able to assist you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2020

Friendly and very helpful! I scheduled an oil change. I was in and out quickly. No Hassell and no surprises. he also helped me with a warranty issues for the body shop. More

by katiehammes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Mar 27, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that our service department met your expectations. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2020

Very quick and fast service. Chad was awesome. Every time i go there everyone is always so friendly and nice. Would recommend them to everyone. More

by joannevang22
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 25, 2020 -

Rapids Honda responded

It's great to hear that Chad was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2020

excellent work on my CRV. They did excellent work in getting rid of the paint scratches on Honda crv.And they also clean the interior very well. Thank you very much. More

by woiwor55112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, Chad Zastrow, Shane Stegeman
Mar 26, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! We are always happy to help. Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2020

excellent dealership and very efficient to get financing in a couple of hours I went out with my new car ... it was a pleasure working with Jorge and Kevin ... thanks! More

by Santi-SS
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Mar 24, 2020 -

Rapids Honda responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2020

Adam and Kevin were both really great in our process of getting our CR-V Hybrid! With everything going on we were still able to get the deal done. Thank you! More

by Jon and Sarah
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Adam Johnson
Mar 24, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new CR-V and feel free to contact us in the future. Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2020

Service visit great service. friendly staff. very good team. I would definitely recommend them to anyone looking for a new car or service to their car. I enjoy c More

by mnlanierclan_shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Mar 24, 2020 -

Rapids Honda responded

Hi John, Thank you for bringing this to our attention, no customer should be hearing our staff using inappropriate language in public. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

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