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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
4.1
2,675 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

April 15, 2022

Very humble and helpful great guy answered all our questions made us happy with our experience More

by elibaruch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Report | Print
Apr 17, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 15, 2022

Great prices and good service. Omar was helpful, honest and to the point. We had a good experience until we found out the price of the vehicle was more because they had added LoJ More

by mhein
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed
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Apr 15, 2022 -

mhein responded

I still am having trouble figuring out how you advertised a price but still charged me more because LoJack and clear coat were applied to the vehicle. I did not have either of these added to the vehicle...they were surprise charges to me

April 15, 2022

I would recommend a friend or family to the Honda Rapids see you a gain. More

by tafranji20
Customer Service
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
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Apr 17, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 15, 2022

They were able to answer all of my questions and help me find the perfect car! Going into debt is not something I've ever been confident doing, but they really eased my mind and gave me the info I needed to More

by mvw11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Aida Lane
Report | Print
Apr 17, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 14, 2022

Another great experience, did a little better than they promised . Great price, Fast service. Thanks More

by djkarlen
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Apr 15, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 14, 2022

I would never bring my car to this dealership again. No loaner vehicles. Sketchy service. No communication. More

by MT
Recommend Dealer
No
Employees Worked With
Shawn Richter
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Apr 26, 2022 -

Rapids Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

April 14, 2022

Rapids Honda is one of the best dealers I've been to. They make it super fast and easy no matter what they're doing! More

by bendekart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 15, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 14, 2022

Very humble and helpful great guy answered all our questions made us happy with our experience More

by aminaaziar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Drake Thomas
Report | Print
Apr 15, 2022 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2022

Attentive service. And transparency was key for me. They were open about the number they targeted and why More

by F Alv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Report | Print
Apr 13, 2022 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2022

The facility is clean and staff are very knowledgeable. Rapid Honda does not give out loaner like other Honda dealer (Buerkle Honda and Inver Grove Honda) so you may want to consider that if your car is go More

by CNY
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Apr 13, 2022 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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