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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

May 01, 2020

Sales dept and the guy I had was great. Finance department spent too much time up selling which was a waste of time. Too many forms. More

by sajoca2006
Recommend Dealer
Yes
Employees Worked With
Katie Young, Ryan Mickelson
May 01, 2020 -

Rapids Honda responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope you enjoy your new car and are here to help you with anything else at Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 30, 2020

Slow service. Took 4 hours just for an oil change. Asked to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. More

by send2ther
Recommend Dealer
No
Employees Worked With
Steve
Apr 30, 2020 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Lance Spah (952) 207-7860 lspah@rapidshonda.com

April 30, 2020

Staff at Rapids Honds This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would def More

by kphonthipsavath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Jolene Nguyen, Ryan Mickelson
May 01, 2020 -

Rapids Honda responded

Thank you! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Jolene, John and Ryan, and we hope you enjoy your new car. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 30, 2020

Great service and customer communication The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in t More

by JOYCE_HENNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Chad Zastrow, Davis Luu, Shawn Richter, Xavier Xiong
May 01, 2020 -

Rapids Honda responded

Thank you for your review, Joyce, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2020

Car purchase Kristina was awesome. She is new to the sales staff, but acted like a veteran. Everyone was friendly and helpful. Dealership was very inviting. Firs More

by wepm1949
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina, Katie Young, Kevin Kue
Apr 29, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2020

We had Great fast service. Very nice staff. Due to COVID we only interacted with one person. But the overall experience was very easy. Will go back again for oil change and/or repairs. More

by HEYMOOSE22
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Apr 29, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2020

Ryan Sangren did a absolutely wonderful job making me feel at ease every step of the way. I came in looking for a used car but left with a new car at a much better price point. Thanks for making my exper More

by williammcqueen66
Recommend Dealer
Yes
Employees Worked With
Katie Young, Ryan Sangren
Apr 29, 2020 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2020

Austin is a great asset in Service Been working with Austin for the last few times I have brought my Honda Ridgeline in for service. He's helped explain what needs to be done, what the More

by jhodnefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Apr 29, 2020 -

Rapids Honda responded

It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2020

Coon Rapids Honda is always straight to the point ! I also appreciate that their service time quicker than what i have experienced before ! thank you! More

by njayeanders
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, Chase Hollenbeck, Chad Zastrow, Chris Lyles, Shawn Richter
Apr 29, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 28, 2020

I had a re-application to the windshield and body of my new Honda CRV. I was given an appointment which was convenient to my schedule and even told half the time time of the normal service time quoted. Thi More

by jgutantes2002
Recommend Dealer
Yes
Employees Worked With
Steve, unknown last name 5 stars
Apr 29, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new CRV purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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