
Rapids Honda
Coon Rapids, MN
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Sales dept and the guy I had was great. Finance department spent too much time up selling which was a waste of time. Too many forms. department spent too much time up selling which was a waste of time. Too many forms. More
Slow service. Took 4 hours just for an oil change. Asked to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. More
Staff at Rapids Honds This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would def This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would definitely recommend this dealership to family and friends. More
Great service and customer communication The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in t The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in the price. When I went to have the tires done, the price was even less because of a "buy 3 get 1 free" tire promotion. WOOHOO! While putting on the tires, the guy found something wrong with the tire hub which they replaced and it was covered under my cars drive train warranty. If I had gotten my tires elsewhere...who knows when the tire hub issue would have been discovered? Thanks, Rapids Honda. More
Car purchase Kristina was awesome. She is new to the sales staff, but acted like a veteran. Everyone was friendly and helpful. Dealership was very inviting. Firs Kristina was awesome. She is new to the sales staff, but acted like a veteran. Everyone was friendly and helpful. Dealership was very inviting. First time Honda buyer. So far, so good. More
We had Great fast service. Very nice staff. Due to COVID we only interacted with one person. But the overall experience was very easy. Will go back again for oil change and/or repairs. we only interacted with one person. But the overall experience was very easy. Will go back again for oil change and/or repairs. More
Ryan Sangren did a absolutely wonderful job making me feel at ease every step of the way. I came in looking for a used car but left with a new car at a much better price point. Thanks for making my exper feel at ease every step of the way. I came in looking for a used car but left with a new car at a much better price point. Thanks for making my experience a easy and rememberable one. More
Austin is a great asset in Service Been working with Austin for the last few times I have brought my Honda Ridgeline in for service. He's helped explain what needs to be done, what the Been working with Austin for the last few times I have brought my Honda Ridgeline in for service. He's helped explain what needs to be done, what the process will be, estimated time to finish and estimated cost. Always a smile and very friendly. More
Coon Rapids Honda is always straight to the point ! I also appreciate that their service time quicker than what i have experienced before ! thank you! also appreciate that their service time quicker than what i have experienced before ! thank you! More
I had a re-application to the windshield and body of my new Honda CRV. I was given an appointment which was convenient to my schedule and even told half the time time of the normal service time quoted. Thi new Honda CRV. I was given an appointment which was convenient to my schedule and even told half the time time of the normal service time quoted. This allowed more time for other tasks. More