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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

May 03, 2020

Super friendly to work with! Everyone was super friendly and helped me get what I wanted in a car. I'm excited about my new Honda Civic Sport. Thank you Rapids Honda! More

by greskowiakkoryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Jake Braun, Kevin Kue, Maddie Campbell
May 03, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Honda Civic Sport! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 03, 2020

it was really good we had a pleasant experience at the dealership the service dept was good and everyone was helpful and did a great job. I will come back More

by dandena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 03, 2020 -

Rapids Honda responded

Dan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 03, 2020

customer service was lacking as I didn’t get a call That my car was done. I waited for 3 hours.. nothing. Even after texting asking if my car was done, nothing. I knew They closed at noon so I started walki More

by ramkelley
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 05, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're sorry for the long wait and we thank you for bringing this to our attention. We will share your feedback with our team, and please feel free to reach out to us if you would like to discuss it with us directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 02, 2020

Awesome! In for multiple services on a 2006 Ridgeline, in for 2 days, free loaner vehicle. I 'knew' I needed brakes! Come to find out I didn't. Another gara More

by blrettke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
May 03, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 02, 2020

oil change - tire questions Very helpful once I was in. Registering an appointment was not smooth. Extremely disliked the social distancing and having to leave the property, Enou More

by james.a.bourassa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 03, 2020 -

Rapids Honda responded

James, Thanks for sharing your thoughts about your experience here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 01, 2020

Great staff to work with I will recommend this dealership over and over again. The employees are helpful and determined to get you what you need. I will continue to buy fro More

by Kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Sangren
May 01, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Kayla! We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 01, 2020

Sales dept and the guy I had was great. Finance department spent too much time up selling which was a waste of time. Too many forms. More

by sajoca2006
Recommend Dealer
Yes
Employees Worked With
Katie Young, Ryan Mickelson
May 01, 2020 -

Rapids Honda responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope you enjoy your new car and are here to help you with anything else at Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 30, 2020

Slow service. Took 4 hours just for an oil change. Asked to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. More

by send2ther
Recommend Dealer
No
Employees Worked With
Steve
Apr 30, 2020 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Lance Spah (952) 207-7860 lspah@rapidshonda.com

April 30, 2020

Staff at Rapids Honds This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would def More

by kphonthipsavath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Jolene Nguyen, Ryan Mickelson
May 01, 2020 -

Rapids Honda responded

Thank you! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Jolene, John and Ryan, and we hope you enjoy your new car. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 30, 2020

Great service and customer communication The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in t More

by JOYCE_HENNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Chad Zastrow, Davis Luu, Shawn Richter, Xavier Xiong
May 01, 2020 -

Rapids Honda responded

Thank you for your review, Joyce, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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