Rapids Honda
Coon Rapids, MN
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Super friendly to work with! Everyone was super friendly and helped me get what I wanted in a car. I'm excited about my new Honda Civic Sport. Thank you Rapids Honda! Everyone was super friendly and helped me get what I wanted in a car. I'm excited about my new Honda Civic Sport. Thank you Rapids Honda! More
it was really good we had a pleasant experience at the dealership the service dept was good and everyone was helpful and did a great job. I will come back we had a pleasant experience at the dealership the service dept was good and everyone was helpful and did a great job. I will come back More
customer service was lacking as I didn’t get a call That my car was done. I waited for 3 hours.. nothing. Even after texting asking if my car was done, nothing. I knew They closed at noon so I started walki my car was done. I waited for 3 hours.. nothing. Even after texting asking if my car was done, nothing. I knew They closed at noon so I started walking up there. Takes about 20 minutes. When I got there , I was told my car was finished within a half hour of dropping it off. Shawn told me he must’ve spaced it out and forgot to call me. I wasted my whole morning waiting on my car. A little frustrating to say the least. Otherwise the service to my vehicle was great. More
Awesome! In for multiple services on a 2006 Ridgeline, in for 2 days, free loaner vehicle. I 'knew' I needed brakes! Come to find out I didn't. Another gara In for multiple services on a 2006 Ridgeline, in for 2 days, free loaner vehicle. I 'knew' I needed brakes! Come to find out I didn't. Another garage may have replaced them, even though it wasn't needed. Definitely return for future services needed. Super nice, and helpful staff! More
oil change - tire questions Very helpful once I was in. Registering an appointment was not smooth. Extremely disliked the social distancing and having to leave the property, Enou Very helpful once I was in. Registering an appointment was not smooth. Extremely disliked the social distancing and having to leave the property, Enough said, More
Great staff to work with I will recommend this dealership over and over again. The employees are helpful and determined to get you what you need. I will continue to buy fro I will recommend this dealership over and over again. The employees are helpful and determined to get you what you need. I will continue to buy from them! More
Sales dept and the guy I had was great. Finance department spent too much time up selling which was a waste of time. Too many forms. department spent too much time up selling which was a waste of time. Too many forms. More
Slow service. Took 4 hours just for an oil change. Asked to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. to used the restroom but was not allowed. System not updated. It shoed that my oil change turn had already used up. False information. More
Staff at Rapids Honds This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would def This is the 2nd car I leased. Working with Jolene, Ryan M. and John Y. did a great job. The whole buying experience was fast and simple. Would definitely recommend this dealership to family and friends. More
Great service and customer communication The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in t The price Rapids Honda quoted me for tires was comparable to the other local place I usually buy tires, but Rapids included a front end alignment in the price. When I went to have the tires done, the price was even less because of a "buy 3 get 1 free" tire promotion. WOOHOO! While putting on the tires, the guy found something wrong with the tire hub which they replaced and it was covered under my cars drive train warranty. If I had gotten my tires elsewhere...who knows when the tire hub issue would have been discovered? Thanks, Rapids Honda. More