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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

May 22, 2020

The salesman, Bob was a pleasure working with. I would recommend my friends to buy from Bob. I would also like to say, the Financial manager, Kevin was very Professional And courteous. More

by bracerobert
Recommend Dealer
Yes
Employees Worked With
Bob the New car salesman , Roy Lacey, Kevin Kue
May 23, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Bob and Kevin. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2020

Awesome. We had a great experience with Ryan S and Sarina. They were patient and took the time to answer our many questions. It was actually fun buying a new More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina., Katie Young, Ryan Sangren
May 23, 2020 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

Fast and reliable, i was in and out with my new car the same day. Everyone was friendly and accommodating to my needs and desires. More

by sydneynsand
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Jihan Moore, Roger Thomas
May 21, 2020 -

Rapids Honda responded

Sydney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

This was 1st time at this place. Went to get car which left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went More

by PINENUT01
Recommend Dealer
No
Employees Worked With
Austin Chandara, Chad Zastrow
Jun 03, 2020 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Roy Lacey (952) 207-7825 rlacey@rapidshonda.com

May 20, 2020

Rapids Honda was great! Maddie contacted me right away after I started looking online at Civics to set up an appointment the next day to come in and test drive, and Jorge met More

by brian_kalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina Simmons, Jorge "Jorch" Espinosa, Maddie Campbell
May 21, 2020 -

Rapids Honda responded

Brian, Thank you! We are pleased to hear that you had a positive experience working with Jorge and our team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

Everything went great. Steve was very helpful. They were done earlier than the 5 hour time frame they gave me. My car looked great. No issues at all. More

by steve-oc
Recommend Dealer
Yes
Employees Worked With
Steve in service dept.
May 21, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to write this review and let us know how Steve and the team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

I treated so respectfully I was greeted immediately and told what would happen and how long it would take. I was called as soon as the service was completed. I was very imp More

by mcarlson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name, but my oil change was on 5-11-20
May 21, 2020 -

Rapids Honda responded

MCarlson, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

I had a great experience at Rapids Honda! In these grim covid 19 times, all precautions were taken to ensure my safety & the staffs. As is always the case Rapids Honda took excellent care of me & my 2019 R More

by gregkuehn56
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
May 21, 2020 -

Rapids Honda responded

Greg, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your 2019 Ridgeline, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

Nice work. Kind and friendly. Austin made telephone calls to me to keep me informed on progress. A rental car was provided which allowed my wife to still see the grandchildren whil More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
May 21, 2020 -

Rapids Honda responded

Darrell, Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Honda Odyssey and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 19, 2020

This was my first car and it was a good fast experience yo get everything I needed. The only thing was that we were left waiting for a while. More

by Asotob
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Nick Mcdonald, Jorge "Jorch" Espinosa
May 20, 2020 -

Rapids Honda responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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