Rapids Honda

This was 1st time at this place. Went to get car which left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went back in got them to install new battery which they charged me for again. How do I know that oil was actually changed spark plugs replaced etc? It stated battery was replaced but was not! Can trust them for other things? More

Rapids Honda was great! Maddie contacted me right away after I started looking online at Civics to set up an appointment the next day to come in and test drive, and Jorge met Maddie contacted me right away after I started looking online at Civics to set up an appointment the next day to come in and test drive, and Jorge met us at the door of the dealership and was EXTREMELY helpful the entire process. Coon Rapids is a bit of a trek from where I live, so I was hesitant to go all the way out here, but I'm very glad I did. More

Everything went great. Steve was very helpful. They were done earlier than the 5 hour time frame they gave me. My car looked great. No issues at all. done earlier than the 5 hour time frame they gave me. My car looked great. No issues at all. More

I treated so respectfully I was greeted immediately and told what would happen and how long it would take. I was called as soon as the service was completed. I was very imp I was greeted immediately and told what would happen and how long it would take. I was called as soon as the service was completed. I was very impressed with service representative I worked with. More

I had a great experience at Rapids Honda! In these grim covid 19 times, all precautions were taken to ensure my safety & the staffs. As is always the case Rapids Honda took excellent care of me & my 2019 R covid 19 times, all precautions were taken to ensure my safety & the staffs. As is always the case Rapids Honda took excellent care of me & my 2019 Ridgeline! Thanks to all! Greg Kuehn More

Nice work. Kind and friendly. Austin made telephone calls to me to keep me informed on progress. A rental car was provided which allowed my wife to still see the grandchildren whil Austin made telephone calls to me to keep me informed on progress. A rental car was provided which allowed my wife to still see the grandchildren while our new Honda Odyssey was being serviced. Thanks! More

This was my first car and it was a good fast experience yo get everything I needed. The only thing was that we were left waiting for a while. yo get everything I needed. The only thing was that we were left waiting for a while. More

I went to Rapids Honda to evaluate my options for a new car after my previous vehicle was totaled. I really didn't have an intention of leaving in a new car, but things quickly escalated beyond just explor car after my previous vehicle was totaled. I really didn't have an intention of leaving in a new car, but things quickly escalated beyond just exploring financing into actually signing an agreement. I was disappointed with the fast and furious finance back and forth to try to get me to purchase a car. It felt very high pressure and completely different from my experience at Luther Honda from my previous purchase. Ultimately, I was happy with the price of the vehicle, but, between all the negotiations, my tint was removed from optional upgrades without explicit indication. I am still not sure if this was an intentional removal to try to make my financing more attractive or an honest mistake. After realizing post-purchase, I emailed both the finance manager and my sales person. I was promptly contacted by Katie Young and was relieved with how understanding she was as well as willing to resolve the issue. However, I was told I would receive a credit against the balance of my loan, but it has never materialized. Subsequent calls have not been returned. It was a disappointing experience to say the least. More

Honda CRV Had no plans to purchase the day we made our appointment. We knew what we wanted and In less than an hour and a half, Ryan was saying goodbye as we le Had no plans to purchase the day we made our appointment. We knew what we wanted and In less than an hour and a half, Ryan was saying goodbye as we left with our dream car. Excellent personality and salesmanship. More

Roger and Kevin Kou were so great to work with and amazing with helping me get what I wanted for a car. They made it very easy and I would send all my friends. Family, etc to see them when they want amazing with helping me get what I wanted for a car. They made it very easy and I would send all my friends. Family, etc to see them when they want to buy a car! Thank you SO much for all of your help!! More