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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

May 31, 2020

The whole experience was efficient, informative & thorough. It went well from the beginning to the end. I had an appointment due to COVID and they were expecting me when I got there. More

by kelleydeen
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kevin Kue
Jun 01, 2020 -

Rapids Honda responded

Hello, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2020

Service was good and overall they answered my questions, first time there so wasn’t expecting much but I was happy enough to have a good experience. I hope to be coming back More

by cngy.19
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
May 27, 2020 -

Rapids Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2020

Reapplication of Auto Butler Diamon Fusion This is the first reapplication of the Auto Butler exterior protection and the glass treatment called Diamon Fusion. I didn't have any problem gettin More

by jcnelson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 27, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

professional, service team Even in this difficult time, I was able to get necessary services. The team went out of their way to accommodate my schedule with other things I had s More

by joel.danielson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 26, 2020 -

Rapids Honda responded

Thank you for sharing your feedback, Joel! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

Always have great service when I have been into Rapid Honda. But have a hard time getting coupons to use. And someone was looking into getting me some when I was in for my service but never received any. More

by kimkevinpeterson
Recommend Dealer
Yes
Employees Worked With
Steve
May 26, 2020 -

Rapids Honda responded

Thank you so much for your feedback! We are glad that the team took good care of you. Please don't hesitate to reach out to us directly if you would like to discuss pricing or rebates. Thank you for choosing Rapids Honda, we hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

I have been well pleased with the service I have received from your service department and I have let my friends know also. Your service people are so friendly. More

by rosewall51
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
May 27, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

Customer Service Performed Smart! Bringing my Honda in for Service with Covid 19 was a concern. The team at Rapids Honda allowed me to schedule, drop off my car, pick it up, pay from m More

by jarrod7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Andrew Nelson, Moua Xiong, Shawn Richter
May 26, 2020 -

Rapids Honda responded

Jarrod, thank you for taking the time to write this review! Providing a safe and enjoyable experience is one of our top priorities these days and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2020

Chad was courteous and professional. He has helped me on previous visits and always know what kind of customer service from him. He’s great and amazing! He helped me with all my questions and concerns. Hig More

by hondagirl
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 26, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 23, 2020

Awesome Oil Change Experience Very friendly staff! I was told how long it would take and it was spot on! They informed me of what needed to be done that day, and what should be More

by mjphilauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, Cesar Morules, Jon Nguyen, Luke Khilans, Andrew Nelson, Chris Lyles, Davis Luu, John Cook, Kenneth Chan, Travis Johnson
May 24, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2020

Bob the sales man was great. I was very upset that the finance guy ran my credit three times. Now I have three hard inquiries on my credit. I have great credit and this upsets me. More

by nancyadelman1
Recommend Dealer
Yes
Employees Worked With
Bob, John Yangwel
May 23, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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