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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

May 26, 2020

Always have great service when I have been into Rapid Honda. But have a hard time getting coupons to use. And someone was looking into getting me some when I was in for my service but never received any. More

by kimkevinpeterson
Recommend Dealer
Yes
Employees Worked With
Steve
May 26, 2020 -

Rapids Honda responded

Thank you so much for your feedback! We are glad that the team took good care of you. Please don't hesitate to reach out to us directly if you would like to discuss pricing or rebates. Thank you for choosing Rapids Honda, we hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

I have been well pleased with the service I have received from your service department and I have let my friends know also. Your service people are so friendly. More

by rosewall51
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
May 27, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

Customer Service Performed Smart! Bringing my Honda in for Service with Covid 19 was a concern. The team at Rapids Honda allowed me to schedule, drop off my car, pick it up, pay from m More

by jarrod7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Andrew Nelson, Moua Xiong, Shawn Richter
May 26, 2020 -

Rapids Honda responded

Jarrod, thank you for taking the time to write this review! Providing a safe and enjoyable experience is one of our top priorities these days and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2020

Chad was courteous and professional. He has helped me on previous visits and always know what kind of customer service from him. He’s great and amazing! He helped me with all my questions and concerns. Hig More

by hondagirl
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 26, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 23, 2020

Awesome Oil Change Experience Very friendly staff! I was told how long it would take and it was spot on! They informed me of what needed to be done that day, and what should be More

by mjphilauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, Cesar Morules, Jon Nguyen, Luke Khilans, Andrew Nelson, Chris Lyles, Davis Luu, John Cook, Kenneth Chan, Travis Johnson
May 24, 2020 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2020

Bob the sales man was great. I was very upset that the finance guy ran my credit three times. Now I have three hard inquiries on my credit. I have great credit and this upsets me. More

by nancyadelman1
Recommend Dealer
Yes
Employees Worked With
Bob, John Yangwel
May 23, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2020

The salesman, Bob was a pleasure working with. I would recommend my friends to buy from Bob. I would also like to say, the Financial manager, Kevin was very Professional And courteous. More

by bracerobert
Recommend Dealer
Yes
Employees Worked With
Bob the New car salesman , Roy Lacey, Kevin Kue
May 23, 2020 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Bob and Kevin. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2020

Awesome. We had a great experience with Ryan S and Sarina. They were patient and took the time to answer our many questions. It was actually fun buying a new More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina., Katie Young, Ryan Sangren
May 23, 2020 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

Fast and reliable, i was in and out with my new car the same day. Everyone was friendly and accommodating to my needs and desires. More

by sydneynsand
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Jihan Moore, Roger Thomas
May 21, 2020 -

Rapids Honda responded

Sydney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 20, 2020

This was 1st time at this place. Went to get car which left overnight for multiple things. Paid bill got keys got in car and it would not start! One items on bill stated they replaced battery . Went More

by PINENUT01
Recommend Dealer
No
Employees Worked With
Austin Chandara, Chad Zastrow
Jun 03, 2020 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Roy Lacey (952) 207-7825 rlacey@rapidshonda.com

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