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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

June 04, 2020

Great staff! Jorge was very helpful, kind, respectful and very easy to work with. He answered all of our questions and was not pushy in any way. Even though it w More

by shaneberube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mcdonald, Jorge "Jorch" Espinosa
Jun 05, 2020 -

Rapids Honda responded

Thank you, Shane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Enjoy your new vehicle! Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2020

Best service I’ve ever had, I continue to service my vehicle at rapids whenever I need work done. They keep you updated throughout your service so you always know what point your vehicle is at which mak More

by klkessler94
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jun 05, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 04, 2020

Loved our experience ! Best vehicle purchasing experience! The staff makes you feel right at home! Wouldn't go anywhere else , we tried three other places and not nearly the same customer service. More

by e.lavigne13
Recommend Dealer
Yes
Employees Worked With
Luke Smith, Shawn , Kevin Kue, Jon Fern
Jun 05, 2020 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2020

The employee I worked with was helpful and friendly. I appreciated that he called with updates every step of the way and made sure I was okay with everything they did to repair my car. More

by smills40
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jun 01, 2020 -

Rapids Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2020

Quick oil change, in and out to problems. I had no problems calling in to make an appointment, things went well when I arrived and met with Chad Zastrow quickly. My car was serviced and done i More

by mtgalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jun 01, 2020 -

Rapids Honda responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2020

Great experience. Eric M. treated us with great respect and showed us everything new to us and how to use it. Eric was respectful and even wore a mask. More

by di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mulvihill, Nick Mcdonald
Jun 01, 2020 -

Rapids Honda responded

Hello Di, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2020

The whole experience was efficient, informative & thorough. It went well from the beginning to the end. I had an appointment due to COVID and they were expecting me when I got there. More

by kelleydeen
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kevin Kue
Jun 01, 2020 -

Rapids Honda responded

Hello, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2020

Service was good and overall they answered my questions, first time there so wasn’t expecting much but I was happy enough to have a good experience. I hope to be coming back More

by cngy.19
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
May 27, 2020 -

Rapids Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2020

Reapplication of Auto Butler Diamon Fusion This is the first reapplication of the Auto Butler exterior protection and the glass treatment called Diamon Fusion. I didn't have any problem gettin More

by jcnelson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 27, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2020

professional, service team Even in this difficult time, I was able to get necessary services. The team went out of their way to accommodate my schedule with other things I had s More

by joel.danielson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
May 26, 2020 -

Rapids Honda responded

Thank you for sharing your feedback, Joel! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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