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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

April 20, 2022

They sold the car I wanted . But got me into something else but I like it so I'm happy More

by theo.pickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom, Marlin Haney
Apr 21, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review, Theo! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

Very pleased with all aspects about Rapids Honda, especially the free weekly carwashes! Very helpful. More

by janetmtb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Bob Wiener
Apr 20, 2022 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

Reasonable price on the vehicle I wanted. The closing process encourages lots of add ons, but staff were accommodating and not pushy when I declined all add ons. I had a different interpretat More

by tdank9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Maddie Campbell, Joel Bringle, Bob Wiener
Apr 20, 2022 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

They give good deal on the every car and they sell it under MSRP so that is good for buying car with them More

by hsarwah86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed
Apr 20, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

I love the service I receive every time I bring my vehicle in. They remember who I am and do a fantastic job with everything including trying to sell me another vehicle. Sales staff is always polite More

by mikmisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Spah, Roger Thomas, Chad Zastrow, Shawn Richter
Apr 20, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

Service agent was very friendly and accommodating not pushy and service was right on time More

by boxmoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Apr 20, 2022 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2022

Poor service. Wife bought 2 Cr-v's here, both broke down. Thanks a bunch. No satisfaction by management, last Cr-v was only 5 months old. And they can't fix the More

by hanschencl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Grantwit, Hamdija Mustafic
Apr 26, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

April 18, 2022

Had a great experience. Wonderful service by sales staff. They answered all my questions. Thank you! More

by meljmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Apr 18, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2022

Initial service diagnosis was prompt and initial repair was prompt with good communication. Downside is, the repair didn't fix the symptom that I was having so now in discussions wit them on next steps. More

by natethenut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Mechley
Apr 18, 2022 -

Rapids Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Apr 19, 2022 -

natethenut responded

Thank Ken. I have sent Drew Mechley info about it and he did try calling me back. We have not connected yet though. Nathan Buffham (612) 207-5654

April 18, 2022

We had a great experience buying a used vehicle. The communication and service was very easy. More

by shannontreichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Apr 20, 2022 -

Rapids Honda responded

Thank you for taking the time, Shannon, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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