Rapids Honda

Very nice I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for addition I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for additional services, I feel I can trust his recommendations. More

Service personnel were polite & efficient. Everything worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour. worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour. More

Love my vehicle and the service I receive every time I visit the Coon Rapids service department. The always take care of me and my vehicle. visit the Coon Rapids service department. The always take care of me and my vehicle. More

Does it take two and a half hours to determine that the air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764 air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764 More

Great experience! Things we appreciated about the service at Rapids Honda: - Emailed summary of the work to be done, with pictures/video showing problems. - Loaner ve Things we appreciated about the service at Rapids Honda: - Emailed summary of the work to be done, with pictures/video showing problems. - Loaner vehicle when the work took longer than anticipated - Able to pay before pickup with Apple Pay - yay! - Very flexible scheduling - some places are impossible to get into for same or next day service, but not Rapids Honda. - Love the online scheduling - I don't have to remember my password to use. - The online scheduling is superior to other dealerships where I've scheduled service. Other dealerships use software that is not user friendly, with lots of service descriptions that may make sense to people at the dealership but not to me. i.e. let me schedule an oil change, not "minder package A" Good job. Will recommend and come back. More

Doing it right! GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial prob GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial problem into a perfect solution - in just a couple hours. The team there is great, and it's worth your time to check them out! By the way - make sure to inquire as to whether your Honda CR-V has had its actuator replaced or not, as there has been an issue with this part on many years of this model. ;) More

Cant explain enough how great Rapids Honda is. Not only do they have great service but their staff will strive to get you the deal you're looking for. I've been to many other dealerships who are ready to t do they have great service but their staff will strive to get you the deal you're looking for. I've been to many other dealerships who are ready to take every scrap of money you make, Rapids Honda gave me the best deal at a very affordable price. Our salesman did everything he could to make sure we left with the car we wanted at the monthly price we were looking at and achieved! Dont think I'll ever get a car from a different dealership ever again, have had no problems with my Honda at all More

Nice Employees I was shocked at how nicely I was treated. There were some minor inconveniences during my visit but I was over compensated for them that I did not exp I was shocked at how nicely I was treated. There were some minor inconveniences during my visit but I was over compensated for them that I did not expect. It showed they care about their customers More

Nice job on my oil change Needed tires got a quote on a Nice job on my oil change Needed tires got a quote on a Thursday called on Monday Tuesday Wednesday Left messages 2 days in a row found out man I Nice job on my oil change Needed tires got a quote on a Thursday called on Monday Tuesday Wednesday Left messages 2 days in a row found out man I got quote from didn't work there any more Finally talked to someone because I didn't get a call back from the man I got the quote from the man I I finally talked to wouldn't be able to get me the sale price on the tires because it expired on Monday. Not happy More

They were great They did everything they could to get me what I needed. And they did it the same day. I appreciated all that was done. Highly recommend. They did everything they could to get me what I needed. And they did it the same day. I appreciated all that was done. Highly recommend. More