Rapids Honda

Everything were fine but all the work not done But Luke was supposed to got my car wash and clean. But he call me the next and apologize offer me to come in and get my truck detail and steam clean so I rea was supposed to got my car wash and clean. But he call me the next and apologize offer me to come in and get my truck detail and steam clean so I really appreciate him taking time out to call me himself. Thanks Again Luke More

The staff was AWESOME!!!! They made buying my new Honda HRV so easy and painless. Thank you Rapids Honda for everything!! I will highly recommend. HRV so easy and painless. Thank you Rapids Honda for everything!! I will highly recommend. More

Very nice I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for addition I worked with Chad Z, whom I knew previously from the Brookdale Honda branch. He's very professional and personable. He does not pressure for additional services, I feel I can trust his recommendations. More

We got the job done For the most part it was a good experience. Our salesperson was Bob, and we could relate to him very well. The only negative would be an especially For the most part it was a good experience. Our salesperson was Bob, and we could relate to him very well. The only negative would be an especially long wait to see the finance guy. Two days later we had some questions that had come up about the car so we stopped back and Ryan was very patient and thoroughly explained my questions. More

Positive experience I had a very positive experience purchasing a brand new 2020 Honda Civic EX sedan from Rapids Honda in Coon Rapids MN on a Tuesday. I had a very positive experience purchasing a brand new 2020 Honda Civic EX sedan from Rapids Honda in Coon Rapids MN on a Tuesday. More

Service personnel were polite & efficient. Everything worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour. worked without any problems.i was told the wait would be an hour and it my car was done in exactly an hour. More

Love my vehicle and the service I receive every time I visit the Coon Rapids service department. The always take care of me and my vehicle. visit the Coon Rapids service department. The always take care of me and my vehicle. More

Does it take two and a half hours to determine that the air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764 air conditioning depressor needs replacement???.....two hundred and forty-five dollars for this information??? Glenn Harke customer no. 3764 More

Great experience! Things we appreciated about the service at Rapids Honda: - Emailed summary of the work to be done, with pictures/video showing problems. - Loaner ve Things we appreciated about the service at Rapids Honda: - Emailed summary of the work to be done, with pictures/video showing problems. - Loaner vehicle when the work took longer than anticipated - Able to pay before pickup with Apple Pay - yay! - Very flexible scheduling - some places are impossible to get into for same or next day service, but not Rapids Honda. - Love the online scheduling - I don't have to remember my password to use. - The online scheduling is superior to other dealerships where I've scheduled service. Other dealerships use software that is not user friendly, with lots of service descriptions that may make sense to people at the dealership but not to me. i.e. let me schedule an oil change, not "minder package A" Good job. Will recommend and come back. More

Doing it right! GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial prob GM Roy made my whole year by taking care of an issue that others couldn't solve. He took the time to listen, find a solution, and turn my initial problem into a perfect solution - in just a couple hours. The team there is great, and it's worth your time to check them out! By the way - make sure to inquire as to whether your Honda CR-V has had its actuator replaced or not, as there has been an issue with this part on many years of this model. ;) More