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Rapids Honda
Coon Rapids, MN
2,679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 27, 2020
Enjoyed getting the car from rapids honda. Made it painless! Salesman was pleasant and accommodating without being pushy. Very efficient a out everything. And now I have a car I can afford! painless! Salesman was pleasant and accommodating without being pushy. Very efficient a out everything. And now I have a car I can afford! More
by mikej0229
Verified CustomerEmployees Worked With
Roy Lacey, Kevin Kue, Roger Thomas
June 27, 2020
Service visit Very happy that we have a Honda dealership in north metro to service my Honda CR-V. Service has been quick and efficient. Will go back again for more Very happy that we have a Honda dealership in north metro to service my Honda CR-V. Service has been quick and efficient. Will go back again for more service. More
by RBALLEN
Employees Worked With
Kenneth Chan
June 27, 2020
0 out of 5 stars-cannot recommend! My purchase experience was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year n was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year needed substantial work. Some of the worst people to deal with here are the management. Ken Grantwit doesn't give a rip about customers, he'd much rather cover for his cronies like Lance Spah who are TERRIBLE at being service managers. I was lied to, bait and switched and stolen from at this dealership. Don't buy here and definitely don't get an extended warranty they sell you! More
by Unsatisfied
Employees Worked With
Lance Spah-service manager, Ken Grantwit, Katie Young, Nick Mcdonald, Shane Stegeman, Shawn Richter
June 26, 2020
We traded in our car and bought used Hyundai Sonata from this dealership. We were fully satisfied with the service we received. Our sales agent John Fern took really good care of us. He helped us to find th this dealership. We were fully satisfied with the service we received. Our sales agent John Fern took really good care of us. He helped us to find the car we were looking for and was responsive and understanding to all our needs. All other staff members were also really nice and responsive. We also loved the kid’s play area and the cleanliness of the facilities. More
by Zhuldyz
Employees Worked With
Roy Lacey, Nick Mcdonald, Jon Fern
June 24, 2020
Great Customer service Great Sales Team! Helped me to find the Car I wanted. Allowed a day to burrow a Car for test driving. I would buy from here again. Great Sales Team! Helped me to find the Car I wanted. Allowed a day to burrow a Car for test driving. I would buy from here again. More
by pechengchang1
Employees Worked With
John Yangwel, Kevin Kue, Ryan Mickelson
June 24, 2020
Wade was great! I brought in new license plates to have put on my Honda Civic & the service department was busy. Wade took time away from what he was doing to grab a I brought in new license plates to have put on my Honda Civic & the service department was busy. Wade took time away from what he was doing to grab a drill, go out to the parking lot, & put them on for me. I was out of there in 3 minutes! I will definitely look him up when I am in the market for a new car. I’m so glad to have a Honda dealership in Coon Rapids! More
by Judy
Employees Worked With
Wade Gilbertson
June 23, 2020
Replacement of windshield fluid squirters Chad was awesome, asked me if I felt comfortable. Kept six feet away. Checked on me during the service. He informed be of the cost of the service an Chad was awesome, asked me if I felt comfortable. Kept six feet away. Checked on me during the service. He informed be of the cost of the service and labor. I did not know who did the labor, but they work great now! More
by SUSAN.LESNAR
Employees Worked With
Chad Zastrow
June 21, 2020
I showed up for a oil change.I agreed to have differential changed too. Wait time was less than 60 min.The service adviser was very courteous ! A very good experience overall! Lucas Smith was t differential changed too. Wait time was less than 60 min.The service adviser was very courteous ! A very good experience overall! Lucas Smith was the service writer...5 star More
by spacea2day
Employees Worked With
Lucas Smith
June 18, 2020
Sales person (Russ) was great to work with but I did NOT appreciate the "bait and switch" tactic the management used. I went in looking to purchase TWO (2) used 2017 Nissan Rogues and the prices that were a appreciate the "bait and switch" tactic the management used. I went in looking to purchase TWO (2) used 2017 Nissan Rogues and the prices that were advertised on the website (and on CarGurus) immediately INCREASED by more than $2,000 PER CAR after I agreed to purchase both vehicles. When I inquired about the increase, the manager have me some some and dance about the fact that they had already applied paint and glass treatments and that those additional costs were not included in the advertised price. After a great deal of "spirited discussion", we find finally reached an agreement but I still paid a few hundred dollars MORE than the advertised prices. The salesman was great and the actual purchase (paperwork) process was fairly painless so I can't tell you to avoid the dealership. Just make 100% sure you get written confirmation of the ACTUAL price BEFORE you test drive a vehicle. More
by jamesnjen
Employees Worked With
Russell DeVries, John Yangwel, Nick Mcdonald, Jorge "Jorch" Espinosa
June 18, 2020
My sales person was nice. The whole buying process was good. My reason for the two star review is because I was forced to pay an extra $1000 for extras I did not want (and that i know are a massive rip of good. My reason for the two star review is because I was forced to pay an extra $1000 for extras I did not want (and that i know are a massive rip off, and a borderline scam) because they are already pre installed on every car. I would have left but the car I was looking for was hard to find in the area. More
by BS
Employees Worked With
John Yangwel, Kevin Kue, Ryan Sangren
