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Rapids Honda
Coon Rapids, MN
2,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,675 reviews
June 27, 2020
Oil change for my 2019 Pilot. Good experience. Very friendly and accommodating during the covid crisis. Will definitely be back for future services on my car. friendly and accommodating during the covid crisis. Will definitely be back for future services on my car. More
by cpat
Verified CustomerEmployees Worked With
Chad Zastrow
June 27, 2020
Brought my Ridgeline for routine maintenance. Discovered stuck lug nut due to previous tire rotation at this dealership. Unable to complete tire rotation. After getting home check engine light came on. Call stuck lug nut due to previous tire rotation at this dealership. Unable to complete tire rotation. After getting home check engine light came on. Called and talked to Lance (MX Mgr) and he had me bring the truck back in and took care of all issues. In the end, a good outcome and I am grateful to Lance and Shawn for making the situation right. Well done! More
by ahlgr039
Employees Worked With
Shawn Richter
June 27, 2020
I needed a car and you guys delivered! You made my first time buying experience feel safe and comfortable. Thanks for that! Buying a car for the first time is stressful! time buying experience feel safe and comfortable. Thanks for that! Buying a car for the first time is stressful! More
by stephaniehansen53
Employees Worked With
John Yangwel, Wade Gilbertson
June 27, 2020
Awesome Team Finally, a Honda dealership in the northern suburbs! What a beautiful and clean facility. Very friendly team that obviously works well together. Finally, a Honda dealership in the northern suburbs! What a beautiful and clean facility. Very friendly team that obviously works well together. Great choice of vehicles available. More
by MG
Employees Worked With
Kristina, Kevin Kue, Chad Zastrow, Shawn Richter
June 27, 2020
I felt appreciate and very welcoming. At first I didn’t know which car to get but Ryan Mickelson did the extra mike to help me out know which car to get but Ryan Mickelson did the extra mike to help me out More
by vin vang
Employees Worked With
John Yangwel, Nick Mcdonald, Ryan Mickelson
June 27, 2020
Excellent experience buying a new car Ryan was helpful without being pushy - and brought me exactly what I was looking for after just a few minutes of questions about what I wanted in a ca Ryan was helpful without being pushy - and brought me exactly what I was looking for after just a few minutes of questions about what I wanted in a car. And he explained many of the features in the systems that I had not yet experienced. Nick made the financing process easy. More
by kirbslady
Employees Worked With
Nick Mcdonald, Ryan Sangren, Luke Khilans
June 27, 2020
Enjoyed getting the car from rapids honda. Made it painless! Salesman was pleasant and accommodating without being pushy. Very efficient a out everything. And now I have a car I can afford! painless! Salesman was pleasant and accommodating without being pushy. Very efficient a out everything. And now I have a car I can afford! More
by mikej0229
Employees Worked With
Roy Lacey, Kevin Kue, Roger Thomas
June 27, 2020
Service visit Very happy that we have a Honda dealership in north metro to service my Honda CR-V. Service has been quick and efficient. Will go back again for more Very happy that we have a Honda dealership in north metro to service my Honda CR-V. Service has been quick and efficient. Will go back again for more service. More
by RBALLEN
Employees Worked With
Kenneth Chan
June 27, 2020
0 out of 5 stars-cannot recommend! My purchase experience was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year n was just mediocre and clouded by a chauvinistic salesman. My service experience was much much worse and a vehicle that was just into it's 3rd year needed substantial work. Some of the worst people to deal with here are the management. Ken Grantwit doesn't give a rip about customers, he'd much rather cover for his cronies like Lance Spah who are TERRIBLE at being service managers. I was lied to, bait and switched and stolen from at this dealership. Don't buy here and definitely don't get an extended warranty they sell you! More
by Unsatisfied
Employees Worked With
Lance Spah-service manager, Ken Grantwit, Katie Young, Nick Mcdonald, Shane Stegeman, Shawn Richter
June 26, 2020
We traded in our car and bought used Hyundai Sonata from this dealership. We were fully satisfied with the service we received. Our sales agent John Fern took really good care of us. He helped us to find th this dealership. We were fully satisfied with the service we received. Our sales agent John Fern took really good care of us. He helped us to find the car we were looking for and was responsive and understanding to all our needs. All other staff members were also really nice and responsive. We also loved the kid’s play area and the cleanliness of the facilities. More
by Zhuldyz
Employees Worked With
Roy Lacey, Nick Mcdonald, Jon Fern
