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Rapids Honda

Coon Rapids, MN

4.2
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

July 05, 2020

Great service as always from Chad This was a visit for service. Chad Zastrow always keeps me informed on the process of service on my Pilot and Civic. Five star service every time I s More

by pilotman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 06, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2020

Definitely 5 Star Service! Lucas Smith was very kind and considerate and addressed all of my questions! My service was complete right on schedule. Thank you very much. Amen. More

by SSROGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Jul 06, 2020 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 04, 2020

Great experience! Easy and painless! My wife hates car Great experience! Easy and painless! My wife hates car shopping and Rapids Honda team made it easy and stress free for her! Jolene the BDC rep w More

by dannytrealtor
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Wade Gilbertson, Jolene Nguyen
Jul 06, 2020 -

Rapids Honda responded

Thank you, Danny, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 03, 2020

Week after service, low tire pressure light came on. Obviously service didn’t check the tire pressure like they’re supposed to-wonder what else. More

by drharrop
Recommend Dealer
No
Employees Worked With
I think it was Luke., Luke Khilans
Jul 20, 2020 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2020

I had an awesome experience. The service was fast and thorough, everyone was super kind and welcoming! I am loving my new car! Thank you! More

by Grace Stevens
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Jon Fern
Jul 03, 2020 -

Rapids Honda responded

Thank you, Grace! Here at Rapids Honda, customer satisfaction is our #1 priority, and we always do our best to make sure our customers leave with the car they desire. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2020

I had a great experience at Rapids Honda! Both John in sales, and Kevin in finance were awesome! So helpful and positive. I'm glad I chose Rapids Honda! Thank you again! Anne B. Renstrom More

by abrenstrom
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Jon Fern
Jul 03, 2020 -

Rapids Honda responded

We are very happy to hear that Kevin and Jon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2020

I had a wonderful experience with Rapids Honda. I worked with Jorge, he was knowledgeable, respectful, responsive and great to work with! They gave me a fair value for my trade-in and a great deal on my new More

by tara12
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Jul 03, 2020 -

Rapids Honda responded

Tara, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jorge. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2020

Great sales staff! All around pleasant transaction! They worked with us to get a fair trade in value and did not try to oversell - paid attention to our needs! More

by lsquier39
Recommend Dealer
Yes
Employees Worked With
Bob from Sales, Katie Young
Jul 03, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 02, 2020

Friendly and understanding service department. Seemed to go the extra mile to solve my issue- from sales manager to service rep to the technician who did extra diagnostics to be sure the fix was done right More

by jeff.gillberg
Recommend Dealer
Yes
Employees Worked With
Lance, service manager, Shawn Richter
Jul 03, 2020 -

Rapids Honda responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 01, 2020

Beware fast talkers and always compare with internet pricing I thought everyone was very nice and helpful - but after walking away (with a gorgeous vehicle) and thinking back I should have paused the sale and re More

by Ang Strobele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue, Adam Johnson
Jul 02, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that we mostly hit the mark here. If you have questions or additional feedback, please reach out! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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