Rapids Honda

Dealership is fine.I am still frustrated that I can't Dealership is fine. I am still frustrated that I can't get an exact answer about wht I can't get my cell phone to hold its connection. I have work Dealership is fine. I am still frustrated that I can't get an exact answer about wht I can't get my cell phone to hold its connection. I have worked with the sales rep twice and with the mtn person once. I am being told to buy a new phone but don't want to buy a new expensive phone for my 100 min a month unless I know it is going to work. More

Clean professional SLOW An oil change with an appointment should not take over a hour to complete! 20 to 30 minutes tops! The service representative was cheerful and informa An oil change with an appointment should not take over a hour to complete! 20 to 30 minutes tops! The service representative was cheerful and informative and everything was neat and clean. The online appointment set up was a disappointment. More

Impress Came in for oil change and tire rotation.. Good experience with staff. Will definitely come back for future service. And will share my experience with Came in for oil change and tire rotation.. Good experience with staff. Will definitely come back for future service. And will share my experience with friends and family. More

The staff was very helpful in my purchase of a used car. However the car did not have its owners manual and when I requested one I was instructed to purchase it myself. I think for the thousands of dollars However the car did not have its owners manual and when I requested one I was instructed to purchase it myself. I think for the thousands of dollars I spent, it’s not to much to ask for a simple owners manual. Either digital or paper copy would be good. More

Very good experience- techs provided insight and options for repairs without being prompted thusly saving money on unnecessary work. Much appreciated Chad provided a personalized service for repairs without being prompted thusly saving money on unnecessary work. Much appreciated Chad provided a personalized service More

Awesome Experience! Really impressed by the selection and the great service at this dealership. It was the "easiest" and most painless process. Grateful for the good hel Really impressed by the selection and the great service at this dealership. It was the "easiest" and most painless process. Grateful for the good help!! More

Different experience Buying a car during a pandemic is difficult, but they overall did a good job accommodating our needs to purchase a car. We felt we did not have all th Buying a car during a pandemic is difficult, but they overall did a good job accommodating our needs to purchase a car. We felt we did not have all the information necessary on the additional expenses included in the purchase price, which felt a little 'shady' and very frustrating at the time of purchase...but they said they typically would have walked through that before driving the car. Now that our sale is complete, we don't feel particularly taken care of - but maybe that's how car sales are... More

Everyone was helpful and courteous and they answered all of my questions and made sure i was comfortable while i was waiting to get everything done of my questions and made sure i was comfortable while i was waiting to get everything done More

efficient The service performed on my vehicle was as expected from a Honda Dealership. Well done!! My one concern was that many of the Honda associates, includi The service performed on my vehicle was as expected from a Honda Dealership. Well done!! My one concern was that many of the Honda associates, including a few of the Service Team (not all), were not wearing face masks or adhering to the protocols that Rapids Honda promotes. More