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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

July 14, 2020

The staff was very helpful in my purchase of a used car. However the car did not have its owners manual and when I requested one I was instructed to purchase it myself. I think for the thousands of dollars More

by jim.wroblewski
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Roger Thomas
Jul 15, 2020 -

Rapids Honda responded

Hi Jim, Thank you for taking the time to submit a review. We are so glad our staff could assist you with your purchase. We truly appreciate your business. We apologize, however, that we missed the mark on the owner's manual. If you would like to further discuss, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 14, 2020

Impress Came in for oil change and tire rotation.. Good experience with staff. Will definitely come back for future service. And will share my experience with More

by young nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i forgot name of another service gentlemen, Luke Khilans
Jul 15, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 13, 2020

Very good experience- techs provided insight and options for repairs without being prompted thusly saving money on unnecessary work. Much appreciated Chad provided a personalized service More

by brucejdoll
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 13, 2020 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 13, 2020

Great customer service, but this is the third time I’ve been quoted one price. I bring it in and it’s double almost triple the quote I was told. More

by cody.driver98
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shane Stegeman
July 13, 2020

Awesome Experience! Really impressed by the selection and the great service at this dealership. It was the "easiest" and most painless process. Grateful for the good hel More

by karisav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob was my sales person , Katie Young, Nick Mcdonald
Jul 13, 2020 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 13, 2020

Different experience Buying a car during a pandemic is difficult, but they overall did a good job accommodating our needs to purchase a car. We felt we did not have all th More

by lindy.wifler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kue
Jul 13, 2020 -

Rapids Honda responded

Hello Lindy, Congratulations on your new vehicle! Thank you for your feedback. If there's anything we help explain, please feel free to reach out to us. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 12, 2020

service nice place, seemed honest, really clean lots of inventory, wish they would of washed my dirty old car, maybe thats why they didnt, its old More

by deblyn61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 13, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 12, 2020

Everyone was helpful and courteous and they answered all of my questions and made sure i was comfortable while i was waiting to get everything done More

by twinky_53
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Jihan Moore, Ryan Sangren
Jul 13, 2020 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 12, 2020

efficient The service performed on my vehicle was as expected from a Honda Dealership. Well done!! My one concern was that many of the Honda associates, includi More

by tabaker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 13, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear that your service went well. We take your comments very seriously and appreciate your concern with the COVID protocols. We will certainly review them with our associates. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 09, 2020

Easy to work with Everyone was friendly! No heavy pressuring! Adam was easy to work with and fair. I will return to Rapids Honda for future purchases. Many Thanks! More

by kelleyallison11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Adam Johnson
Jul 09, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Adam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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