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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

July 16, 2020

Oil Change Experience Tech was great and very thorough in explaining everything. Only complaint is the length of time for a simple oil change. Not sure why it take so lon More

by TL
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 17, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! We appreciate your business. Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2020

great i do not want write. Daniel Minikus is not even listed on sales. You should make sure you is updated before you send it to me. I did not meet Roy Lace More

by jj.heinen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Minikus - excellent, Kevin Kue
Jul 17, 2020 -

Rapids Honda responded

Thank you so much for your kind words about Daniel. We appreciate you taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2020

Jon did a great job showing us how to use the vehicle features. Katie was very kind. Nick also did a good job conveying information. The only issue I have is with my Honda app not linking to my car. More

by appelstone
Recommend Dealer
Yes
Employees Worked With
Katie Young, Nick Mcdonald, Jon Fern
Jul 17, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Kate and Nick. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2020

A great place to buy a car! They do their best to get into something that fits your needs and budget. Second Honda from the folks over at Rapids Honda! More

by Dstnce
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Ryan Sangren, Jon Fern
Jul 17, 2020 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for your loyalty! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2020

My experience with Honda was very good John Fern answered my questions and made me feel comfortable plus he took care of my old lease and returned it for me, so far my new Honda is great loving it😁 More

by cookiehostetler
Recommend Dealer
Yes
Employees Worked With
Jon Fern
Jul 17, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with John. Congratulations on your new Honda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 16, 2020

We just bought a 2020 Honda CR-V Touring. Our Sales Rep, Ryan Mickelson, was excellent! We traded our 2017 CR-V Ex-L, and with our trade, Ryan was able to give us everything we wanted in our new car at a gr More

by yklong9
Recommend Dealer
Yes
Employees Worked With
Dave, Service Advisor, Kevin Kue, Ryan Mickelson, Chad Zastrow
Jul 17, 2020 -

Rapids Honda responded

Congratulations on your new 2020 Honda CR-V Touring! We are happy to hear that Ryan met your expectations. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2020

Clean professional SLOW An oil change with an appointment should not take over a hour to complete! 20 to 30 minutes tops! The service representative was cheerful and informa More

by deckguy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep was great don’t want to name
Jul 15, 2020 -

Rapids Honda responded

Hi, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, that there was an unusually long wait for your oil change. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2020

Great service Excellent service. Complete the work on time and as promised. Friendly staff. No complaints. I had minor service on my car and it was completed as pr More

by cfuerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Jul 15, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2020

New Accord Sport The experience I had at the Rapids Honda dealer was excellent. I worked with Jihan and she was awesome! She walked me through everything I needed to More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jihan Moore, Luke Khilans
Jul 15, 2020 -

Rapids Honda responded

Thanks, Tony, for sharing your thoughts about your experience with Jihan here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2020

Dealership is fine.I am still frustrated that I can't Dealership is fine. I am still frustrated that I can't get an exact answer about wht I can't get my cell phone to hold its connection. I have work More

by s-sher
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Travis Johnson
Jul 17, 2020 -

Rapids Honda responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. Please feel free to call me directly to discuss. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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