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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

July 21, 2020

Good Experience with Service Dept., but please wear masks! Lucas was very considerate and helpful, and he was wearing a mask. Other employees working in the same area were not wearing masks, however, and were More

by terri10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Jul 21, 2020 -

Rapids Honda responded

Hi Terri, Thank you so much for choosing our dealership! Congrats on your new purchase. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your earliest convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Lucas was competent and made sure I understood everything. He went above and beyond to ensure I had a superior experience at Rapids Honda. Thanks More

by tommyarland
Recommend Dealer
Yes
Employees Worked With
Lucas Smith, Travis Johnson
Jul 21, 2020 -

Rapids Honda responded

Thanks for your feedback, Tommy, on your recent visit to Rapids Honda. I'm glad to hear that Lucas was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Great service at Rapids Honda! I pulled into the service garage and they checked me in less than 5 minutes. I don't exactly remember Travis, but I had no complaints about anyone. More

by Kristie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith, Travis Johnson
Jul 22, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us, Kristie! We're happy to hear that our team provided great customer service and that you had a pleasant visit. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

oil change Service Techs are always friendly and helpful, willing to answer my questions or concerns. i am pleased with the service and my car are always clean w More

by devib62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember.
Jul 22, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

The process was quick & friendly. They like to add on alot of things but I felt protective windshield/paint protect is important. They didn’t really clean the car well. More

by melissaslabodnik
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Katie Young, Nick Mcdonald, Jolene Nguyen, Roger Thomas, Chase Hollenbeck
Jul 21, 2020 -

Rapids Honda responded

Thank you, Melissa, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 20, 2020

I had a very good experience buying my Honda Pilot. The service was quick and efficient. Every person was polite and knowledgeable. I appreciated the time they spent with me to get the right csr. More

by ghengwall
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Jul 21, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 20, 2020

Wade was great. I didn't feel like I was pressured to make a purchase and he was honest. Thanks Wade for you help and knowledge. More

by beedlebugs
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Jul 21, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 17, 2020

Considerate and patient as I tried different vehicles. Jorge was kind and considerate as I described my initial desire to buy a new vehicle. Nothing changed when I moved to pre-owned. I felt listened to an More

by daver7373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Jul 17, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Jorge and the team, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 17, 2020

Great customer experience I had a very positive experience both buying my CRV and at the first service appointment. I would highly recommend Rapids Honda to anyone looking for More

by kericson2313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mcdonald, Brandon Thao, Chad Zastrow
Jul 17, 2020 -

Rapids Honda responded

We are very happy that both our sales and service teams provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 17, 2020

Service appointment Excellent service and the price was reasonable. I liked that they had my service history on line and could see what would be coming due for mainatence More

by blbrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isahaih Kallas
Jul 19, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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